Home › Phones › LG ›

LG Dare VX-9700

Does Anyone have this issue??

Oct 12, 2008, 10:35 AM

The phone has started to do this weird thing.. If the phone is just sitting idle on a table etc. I come back to it to find the screen is illuminated white (Blank) & a little red lock icon is up at the top of the screen. The only way to clear the screen & see your desktop is to hit 1 of the physical buttons on the phone.

My concern, is that this just started happening, and it doesn't happen all the time??

I am totally confused!! - I have called LG twice, and one rep. told me it's completely normal and the second rep. said it sounds weird or something is wrong. - Do you think this can be fixed with a software upgrade? - This phone was my friends, and she gave it to me bc she no longer has verizon. So the phone is working off a Ver 🙄...
(continues)

...

reply report

Northstar_69

Oct 12, 2008, 1:12 PM

I have never had this issue. IT's the first time I have heard of it. You might want to go do the upgrade to Firmware 5 and if this does not fix it then I would return it. It sounds like a problem, not "Completely Normal" like the rep told you.

...

reply report

Mlrub1

Oct 12, 2008, 10:09 PM

😁

Thank you for your suggestion regarding a firmware update/upgrade. - I took the phone to Verizon earlier this evening and they updated the software. - So far so good!!

Hopefully that's the fix it needed. - I would hate to have an give up this phone.

Is Version # 5 the latest edition? - I have read about a version 7 & 8 : Just wasn't sure if that was accurate or not???

...

reply report

willv

Oct 13, 2008, 11:48 AM

yes 5 is the newest to my knowledge

...

reply report

redmoon85

Nov 3, 2008, 3:46 PM

Yeah, I have had this happen. Only when I receive an email though. It probably has something to do with a preference or if you have set up email then that is likely the cause. No big deal. It is supposed to happen. 🙂