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HTC Touch (CDMA) / XV6900


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Problems Syncing???

The Weapon

Aug 18, 2008, 10:07 AM
hey all...

i recently tried to install the software that came with my touch... the users manual installed fine on the first attempt, but the device center hung at 99% complete install like 5 times.

i'm running vista, and now it seems to be installed somehow, but every time i connect my touch, it isn't recognizing that it's there, and winds tries to install generic drivers for it.

is there something i'm missing or is there a trick to making the phone visible to the p.c.? all i really need to do is sync with my computer to transfer mobile software. any help would be appreciated.


Sep 24, 2008, 5:24 PM
Hey there W,

I've experienced something very similiar regarding the 6900 not responding when I connect the cable from the USB to the phone. While connected, open the application "Active Sync". This should fix the issue.

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