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BlackBerry 8830

 

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Problems with .csv address book import

carbaryl

Dec 8, 2007, 11:24 AM
Hi,

I'm trying to import the address book from my old Treo into my 8830. I've got the .csv file ready, and have the 4.3 version of Desktop manager installed Then I do the following:

Click on the Synchronize button on the Desktop main page

Click the Configuration tab

Click the Configure Synch button

Click on Setup and make sure Intellisync is configured to receive .CSV format data

Select ASCII IMporter/Exporter to download to the blackberry

Go back to the Synchronize tab and click Synchronize Now

The syncronization process starts, but then I get the following error when it gets to the address book:
...
carbaryl

Dec 8, 2007, 11:29 AM
Hi,

I'm trying to import the address book from my old Treo into my 8830. I've got the .csv file ready, and have the 4.3 version of Desktop manager installed Then I do the following:

Click on the Synchronize button on the Desktop main page

Click the Configuration tab

Click the Configure Synch button

Click on Setup and make sure Intellisync is configured to receive .CSV format data

Select ASCII IMporter/Exporter to download to the blackberry

Go back to the Synchronize tab and click Synchronize Now

The syncronization process starts, but then I get the following error when it gets to the address book:

Error Encountered: Error Code 0x80040057 Check Documentation.

Naturally I can find no reference to this error in t...
(continues)
...

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