Motorola Sidekick Slide
Shuts off???
Has anyone who has purchased this phone had any trouble with the phone turning off when you open of close the screen? I am on phone number four is less than a week...I cant be the only one having this issue. I love the phone and dont want to have to get a different device completely. I have even tried different t-mobile stores. HELP!!!
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Hey,
This just started happening to my slide. I called up t-mobile and they said its happening to everyone and that they are waiting for a full re-call from motorola... the best thing to do it call customer care and have then take your name and cell # down so if that does happen they will call you and let you know.
A rep. there said the best thing to do is wait out the 14 day period and call in for a new phone. Some tips are to don't slide it down hard, be gentle with it. Take your backlight down to 1 and take of the trackball to light up option off when sleeping. hopefully this will help !
If you guys have any updates please post.
Thanks !!
This just started happening to my slide. I called up t-mobile and they said its happening to everyone and that they are waiting for a full re-call from motorola... the best thing to do it call customer care and have then take your name and cell # down so if that does happen they will call you and let you know.
A rep. there said the best thing to do is wait out the 14 day period and call in for a new phone. Some tips are to don't slide it down hard, be gentle with it. Take your backlight down to 1 and take of the trackball to light up option off when sleeping. hopefully this will help !
If you guys have any updates please post.
Thanks !!
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