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Motorola Q Global / Q9h

 

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Moto Q Global locking up

CMBDJ

Jan 8, 2008, 6:21 PM
I've had my Q since November. The first one I got I had to replace after a few days.

Just this week my Q has been locking up. I think this usually happens when I have had it connected to my pc. when I say locking up, I mean that I can't get the phone to "wake up" I try any button and the screen stays dark. The only way I have been able to recover is by removing the battery and replacing it.

Today the phone has locked up on me twice in about 4 hours.

I just synced my phone with my pc, and was attempting to lok up some info after the sync was complete. As I picked up the phone, I saw the screen begin to fade to black. Kinda like it was adjusting to light...but then it kept going darker and darker until it blacked out. Pressing ...
(continues)
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estooie

Jan 12, 2008, 10:51 PM
Did you check your Task Manager to make sure that most your applications aren't running when you sync?
Aside from that, you might consider doing a back-up, then doing a hard reset of the device (wipes it and restores it to factory settings). If that doesn't help, then I'd recommend swapping it out through warranty.
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