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LG VX-8700

 

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Name Display With Incoming Calls/Texts

rp71

Apr 12, 2007, 6:12 PM
I have a pretty basic question about the VX8700. For some reason, when I get a call or a text, the actual phone number is being displayed instead of the name (since these numbers are in my phonebook). I had the 8000 before this and it was never an issue (name was always displayed unless it wasn't in my phonebook). Also, I backed up my contacts from the 8000 using Backup Assistant and then restored them to the 8700 so I wouldn't have to re-enter them. I doubt this has anything to do w/ it, but I thought I would mention it. Is this happening to anyone else? Thanks for your help.
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donbp

Apr 13, 2007, 5:26 AM
I don't have the phone but something came to mind with your post. Is there a caller-id setting on the phone that may be off?
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tech_no

Apr 13, 2007, 7:58 AM
Mine displays the name as entered in my contacts.

Dan
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trueblue450

Apr 13, 2007, 1:38 PM
Some phones are kinda picky with phone numbers. You might want to see if you have the area code entered with your contacts. I have seen samsungs do this all the time.
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NokiaFan

Apr 26, 2007, 10:08 PM
Yah mine does that..I was gonna make that suggestion 2 but I saw u already wrote it..
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rp71

Apr 14, 2007, 10:58 AM
I just realized what is causing this not to work correctly, so I am wondering if there is a bug in the software. Any of the numbers that are stored with *82 in front of them are not displaying the name when my phone rings. If I take the *82 out, it displays fine. This was not an issue w/ my older VX8000, so I can't imagine that this shouldn't work on the VX8700. I have *82 stored with the numbers because my cell # is blocked. Has anyone experienced this? Thanks for the help and responses so far.

rp71
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rp71

Apr 14, 2007, 11:08 AM
I just got off the phone with LG customer support. Since this phone is so new they agree that it is a software issue. They are going to foward the complaint to upper management. Then they will determine, whether or not, to create a software patch or a firmware update. If so, they said they would call me to let me know. Hopefully they will take care of this. It's not a big deal, but it is a convenience thing...

rp71
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rjm

Apr 22, 2007, 5:22 PM
My oh so clever bf fixed it:

he copied his entire contact list from the sim card onto the phone and after that it worked like a charm. so much for customer support service ;P
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oudidntkn0w

Apr 22, 2007, 9:25 PM
sim card? there is no sim cards in verizon phones.. some clever guy you have there 😛
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