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Samsung SYNC SGH-A707

 

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Dropping Calls

callie

Aug 8, 2007, 12:53 PM
Has anyone else noticed that the Samsung Sync is dropping calls? I have this phone and I really enjoy it. However, I'm not impressed. What can I do to better my chances of keeping a call connected? I was talking to someone recently and the call dropped. I was talking to another person yesterday and the call dropped again. I could not call that person back because I had NO bars. I notice that my phone will have two or three bars at the most depending on where I am in my house. When I'm in open areas, I have almost maximum bars. I almost never had this problem with my Nokia phones when I was talking on them in the same areas in my house.
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dgstrawn

Aug 9, 2007, 4:49 AM
Total number one complaint with Syncs, especially since the changeover to ATT (again). All the forums and complaint lines are burning with the topic. Nothing much you can do about it either - maybe call the service line and complain loudly. Maybe get a new SIM, maybe see if they can reset your phone to ping the strongest nearest tower. Welcome to America's largest club...dissatisfied ATT customers: 3,000,000 strong and growing.
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callie

Aug 9, 2007, 11:02 AM
I did not know that this is the number one complaint with the Samsung Sync. Did the Samsung Sync have this much trouble before the name change or has it always been like this? I have the newest SIM card that is available and even a family member who is on my plan had trouble with dropping a call or two and he has a Nokia brand device. That's too bad that there is nothing else that I can do about it.
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