Motorola KRZR K1

I was wondering if anybody could help me with my problem. I got my phone yesterday and while I was playing music (yesterday) it froze, so I turned it off, then when i turned it on the hellomoto sign appeared (upside down) it then goes to the menu where it lets me do what i want for about five seconds then flashes and freezes then says hellomoto again (still upside down) and just repeats this process. [the outside screen stays blank (even when closed)]