Motorola KRZR K1
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Front cover breaking/cracking issues??
Ready to upgrade a couple of my cell lines to the KRZR K1. My business contact with a local Cingular/ATT store in the Austin, Tx area communicated to me that she has had over 6 customers bring the K1 back due to "cracking/breaking" of the front
cover the last three weeks. My thought was "don't drop the phone it will not break." But she questioned the long term durability of the K1!?? Cingular/ATT does not warranty this breakage, but Moto will with a 2 week turnaround for repair or replacement. Has anyone who has owned this phone experienced front cover breakage? Thanks!
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The front cover on my phone broke after about 2 weeks. I didn't drop it I just got it out of my pocket and it was cracked. I took it back to Cingular and they said that I was the first to bring one back with a cracked screen. They did replace it for me.
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I work for Cingular COR, was shipped a KRZR from Moto to evaluate, and after 2 1/2 weeks, the front display did have a crack across the length of it. There was no abuse to it. It seemed to just "crack." Needless to say, amongst all the great features, this has sorely ticked me off, as I have used the V3, and the V3i with no problems like this under heavier use. I already have a replacement, hopefully it's a 1 time fluke. But that remains to be seen.
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It's not clear to me if you guys are talking about the outer LCD or the glass cover to the LCD.
I have not had a problem with either one.
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