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Apr 26, 2007, 7:06 PM

☹️ Something has caused a crack in the glass of the faceplate of my 6 month old black katana. It really is just the glass and not the screen. Does anyone have a suggestion about replacement or an approximate estimate of how much it would cost to replace?

Thank you!

May 3, 2007, 4:07 PM
Sorry it took so long, hopefully you had the situation resolved. If you have ESRP or TEP, take the phone into a Sprint corp. tech store so they can replace the phone if the phone can't be fixed. There shouldn't be a cost involve due to your monthly service you're paying on ESRP or TEP. If you don't have ESRP or TEP, there are fees up to $55 to get the phone fixed or replaced. Keep in mind, there can be NO signs of liquid damage or damage to the board.

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