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iOS update

gustavowoltmann

Oct 10, 2016, 4:09 AM
My wife's iphone5s had an upgrade on its iOS. How come after the iOS update her phone cannot receive calls, text messages and also outgoing calls and texts? Is there a way to return from old iOS version without reformatting her phone?
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Tandy_Cortright

Nov 15, 2016, 4:54 PM
What was the upgrade version?


Thank you,
Tandy
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