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Outsourcing penalties
Heard a rumour about the FCC trying to pass a bill which would penalize companies for outsourcing. Looking through http://www.fcc.gov for the past 20 minutes, I can't find anything on it unless it's under the FAIR act. My computer freeze anytime I try to access it. The idea is to keep call center labour inside the USA. Sucks for me, since I'm outsource, and I want to know about it.
Any ideas? I'll check tomorrow, because it's the almighty End of Shift time.
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I dont think they will be penalizing companies for using outsourced companies but I know that most companies that do use outsourced vendors are starting to trim back the amount and types of calls that the vendor is taking.
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