Shop Talk
YOU REALLY DONT KNOW IF I CHANGED MY PLAN
Cust: How is that possible...
Me: Changing your plan to promotional rate plan extends your contract (tmo).
Cust: How do you know I changed my plan, you weren't there. Pull up on your computer and show me.
Me: (trying to figure out how to do pull ups on a computer is rough btw, anyways...) It shows that you changed the plan on this date.
Cust: You are assuming I changed my plan, you don't really know.
Me: /facepalm. I wasn't employed with the company back then but all I can see is what the screen is displaying.