Home  ›  Forums  ›

Shop Talk

all discussions

Who else is in an eRoes outage??


Aug 3, 2011, 4:32 PM
Just found out that eRoes is down. Sent a customer to the corporate store for a bill pay and found out their system is down. Its going to be a FUN day of trying to sell VZW

Aug 3, 2011, 5:00 PM
you mean the system was up?

how'd i miss that?

Aug 3, 2011, 5:03 PM
It has its moments where it works fine. Of course none of those moments are when I have 6 customers at the store waiting for me to do whatever tech support/billing questions they have.

Aug 3, 2011, 6:55 PM
Yup, been turning customers away for a couple of hours now. Corp is down and so is COOS from what i've been able to gather. Absolutely fantastic for my Customer Service and conversion rates.

Absolutely love turning away activations.

You must log in to reply.

Please log in to report a message to the moderator.

all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Twitter Phone Scoop on Facebook Subscribe to Phone Scoop on YouTube Follow on Instagram


All content Copyright 2001-2020 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.