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Repeat Callers

serendair

Feb 8, 2011, 9:36 PM
Listening to my supervisor talk to the same guy he just spent 2 hours on the phone with over the same issue.

He just took the phone from the agent and said, "Hello ____. This is ____, it's nice to speak with you again."

My team is trying so hard to keep it down, but we're all cracking up at the look on his face.
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Ishamael

Feb 8, 2011, 10:03 PM
Oh wow, and the customer didn't hang up?

They usually only have to reach me twice to get the picture; I try to take the call if a person I've worked with calls back again, just because it completely roadblocks their escalation.
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serendair

Feb 8, 2011, 11:29 PM
I think he started stammering and just retried his argument again.

I asked my sup if I could tell the guy, "Go listen to that song, "Telephone" by Lady GaGa and please follow what it says in regards to this situation; Stop. Calling."

He laughed and told me no.
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Fredd

Feb 9, 2011, 3:18 PM
now that is a cool supervisor!
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poperp98

Feb 9, 2011, 10:25 PM
Oh, you're on my team. Whoo, A.W.E.S.O.M.E.

It's a work in progess, an organic process.

Also, What joy is there in this curse?
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serendair

Feb 9, 2011, 10:30 PM
First off? I have no time for games.

And second quit giving away center based info; there's reason for online alias'.
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poperp98

Feb 9, 2011, 10:31 PM
LOLTHEGAME
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serendair

Feb 9, 2011, 10:31 PM
-10.
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poperp98

Feb 9, 2011, 10:34 PM
Did you read LOL first or THEGAME?

=P

Damn this place is entertaining sometimes...
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serendair

Feb 9, 2011, 10:46 PM
...in order to know what you were likely going to say.

You are rather predictable, after all.
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poperp98

Feb 9, 2011, 11:23 PM
🤨

I don't get it.
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