Shop Talk
Oh Radioshack...
Radioshack called in wanting me to "reset" security information on an account. Apparently the customer can't access sprint.com and needs to for whatever. So, I happily advised the Radioshack agent to refer the customer to a sprint corporate store, as without pin or favorite hobby, I can't make any changes or authenticate on the account.
"So you want me to send a customer away and possibly lose a sale? Yeah, that's not gonna happen. Thanks, but I'll find someone that will."
This made it a pretty good day. I mean, you want me to possibly lose my job because I won't break policy for you to make a small sale on probably some old grandma or something? Fat chance. 🤣
"So you want me to send a customer away and possibly lose a sale? Yeah, that's not gonna happen. Thanks, but I'll find someone that will."
This made it a pretty good day. I mean, you want me to possibly lose my job because I won't break policy for you to make a small sale on probably some old grandma or something? Fat chance. 🤣
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moonchicken said:
radioshack is the worst.
Which is a shame. I remember when Radio Shack used to be awesome - before the cell phone focus, when you could still buy all the parts you needed to build a Sega Genesis from scratch. Half the stores don't even carry those kind of parts anymore...
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