Notice when people give you credit card info they sound like a robot.
And since im on this topic who do people keep their wallet in their car I mean is that really safe?
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I hate when they get all monotone when giving their info. Its even worse when you ask for their address and they speed through it like i can understand every word they are mumbling.
And I don't get why you would leave your wallet in the car, i constantly lock my car doors as it is but i'm not even going to leave it in there to tempt someone into breaking into my car.
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Thank you thats what im talking about it's like asking for some one to break in and take your stuff.
People are retarted.
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Or like when you ask them for info and they give lke a 3 sec pause between each number.... thats probably the most annoying thing ever.
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i know! like we are writing it down with a pen rather than typing it.
or those that speed through their add and when you ask them to repeat themselves cuz you got maybe the zip code they say it as loud and slow as humanly possible. đĄ
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lol oh god, I know. Its like they think we're retarded or something
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I have a quick fix for that stuff. I recap everything in the phonetic alphabet in same tone and manner and they get so pissed I think it's funny
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right? its not like i asked them to talk to me like i'm mentally handi-capped, i just asked them to take the d#$@ outta their mouth and speak clearly. i don't know every address in the U.S. lol
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Oh I hate when your like I want your city state and zip, and their like denver *Silence*
Sir? i;m still here. Well I need the city state and zip and they tell you the state and you sit there and wait for the zip. its like im not a phychic
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Agreed! Its like come on!
Or you ask for their phone number and they don't give you the area code like you should already know it?
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tee hee.... I b***h about this stuff all the time. People are so frusterating.
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Hahaha i know right? i'm positive my bf drowns me out when i'm talking about ppl i talk to at work lol
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So does my gf. Either that, or she tells me to get over it. lol.
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Hahaha yea he does that to me all the time, but then I just tell him that he couldn't even get done with training here while I'm going on 11 months so i have the right to b***h all I want lol
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I have a really good friend who listens to everything I have to b!tch about. And my dad works call center too so we b!tch about people too
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My old roommate used to work with me here so I at least had her to talk to when it came to work, my bf listens but sometimes he doesn't want to hear me complain.
A job's a job but the only way to stay sane is to b!tch about those that call in and b!tch to me lol
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It helps to have some one to rant to.
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Most definitely, always helps with a beer in hand while your doing it
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I drink once a week. đ
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That's way better than me lol
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đ¤Ŗ Its all good, thats what they made the mute button for.
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The mute button is my best friend đ
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Me too I love that button
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The best thing about working in a call center: being able to mute yourself, b!tch at the cust, and get away with it. ^_^
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Agreed!!! đ I flip off my phone more than I do when I'm not at work. Not like the other person can see it, but it makes me feel better.
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I have noticed when I read something to someone they need to key into their phone, they match the same tone I gave.
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đ¤Ŗ đ¤Ŗ đ¤Ŗ That's when you change your tone constantly and mess with them lol
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Ooh... I never thought of that...
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Hahaha if you do that you HAVE to tell me what the cust did! đ
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omg dude.... I had to stop to keep from laughin on the call. I was reading her the confirmation # and I changed my tone with each #, and she did too. I even went 'uh....3" and she said 'uh... 3" it was awesome. lmao
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HAHAHAHA đ¤Ŗ đ¤Ŗ đ¤Ŗ That is amazing and you just became my hero!
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lol yay me! But seriously, it was sooo hilarious. I hope they QA that call. That'll make my day.
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Hahaha man I wish I coulda been sitting right next to you while you were constantly changing your tone! What company do you work for?
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How long have you worked there? I work for Sprint "Business Telesales". I use that lightly cuz I mostly still take consumer calls lol
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Since April. I worked for Sprint retention before that.
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Are you in Rio Rathole? đ¤Ŗ
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>_< How'd you know???
>
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Cause I'm in Rio Rathole too. đ
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I'm in sales. Wander over to the sales side of the bay and look for the desk with the big green and pink plant. That's me. đ
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No way! lol I'm go find you... or send someone to find you ^_^
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I cant find a pink abd green plant âšī¸ If you read this, stand up.
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I'd stand up for you but you'd have to have really good eye sight to see me all the way in WA lol
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How are you today? đ
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Good good. Kinda annoyed, but good lol. You?
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Same actually lol. Why are you annoyed?
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Customers are idiots... I believe that if you dont know how to use your phone, you must take it to the closest store, turn in the phone, as well as your Right-To-Breathe card, because, sir, you've officially lost it.
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đ¤Ŗ Agreed!
I'm so over customers thinking we owe them everything and want me to give them a free HTC Evo when they aren't even eligable for an upgrade. "Of course! I would love to since you demanded so nicely, in fact for the next 6 months I'm even going to have your bill sent to me and I will personally be paying your bill just because you are the best customer Sprint has." đ
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đ¤Ŗ Wow... you wanna pay my Sprint bill? I dont mind sending it to you, granted its not a whole lot, but still. You want it? lol
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Oh pretty pretty please may I? It would make my life complete and I would love nothing more than to pay the bill for you ;) lol
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Sweet! Gimme your email and I'll send you the info for it. đ
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Absolutely! Its island_chica07@hotmail.com
But be warned, I have no internet connection atm so your bill may go unpayed lol
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oh darn... nvm... I guess I'll have to pay it myself.... thanks for nothing.... I want to cancel! ^_^
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Hahaha! No please don't cancel!!! My heart will literally break in two and I might die if you ever cancel your services đĸ đ¤Ŗ
I make myself giggle sometimes lol
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lol. I wont cancel. My bill is too cheap. I couldnt ever get a deal like the one I have. I'm not stoopid lol.
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Lol you definitely don't seem stoopid đ
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anytime! well i'm off for the night so have a great night and hopefully i'll talk to you tomorrow đ
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Sure thing. have a great night!
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How was the rest of work last night?
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Ok, I must know you in real life, cause I'm pretty sure I coined that phrase. Give you a hint, my name starts with a U. đ
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lol I honestly do know đ¤ I know where you sit, but I dont think We've ever talked.
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Cool. Well, come over and say hi sometime. đ
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Lol I will. But, are you even still here?
Lol I can look over and see the leaves of your plant from here >_
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I'm leaving right now, as soon as I clock out. It's my Friday, woohoo! đ¤Ŗ
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pfft... lucky. lol. Ill talk to you tomorrow.
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Woww. Small world much? đ
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deepcSep 10, 2010, 2:59 PM
What I hate worse than the robot voice is when they spit out the numbers really fast and at the same time, they don't understand standard pauses. For example, a normal customer would read the card # this way
xxxx-xxxx-xxxx-xxxx
The horrible ones read it really fast this way
xx-xxxx-xxxx-x-xx
grrrrrrr
And I still can't figure out why they keep it in the car but most who do have horrible credit so maybe there's a correlation.
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Lol. just to mess with ppl, I read the phones numbers off like xxxx-x-xx-xx-x
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and you read the confirmation off in different tones right? đ đ¤Ŗ
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How are you doing today? Hopefully better than yesterday? đ
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I'm good, I just hate spoiled little 12 year olds. I cant stand it when a kid is yelling at her mom because she doesnt have a memory card and is gonna lose all her photos, because she's stoopid and didnt realize dropping her phone in the pool would cause it to mess up.
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Ouch! I'm glad I don't have to deal with kids over the phone unless they are prank calling and are stoopid.
If I were that girls mom, I say tough luck. Maybe next time you won't go swimming with your phone.
How was the rest of work last night?
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