Shop Talk
Dear Customer
Now, I'm probably the nicest CSR you'll come across but as soon as you make me have one of my many hot flashes then I will no longer deal with your ignorance.
I'll do everything in my power to get you what you want, but as soon as you start screaming and disrespecting me then it's time for me to just not care and get you the hell off my line.
Your CSR,
Rebel86
Feel the same way..
and when I do something for you, say thank you, it can go a long way of me actually wanting to answer your next question.