Shop Talk
It's just a gophone!!!!!!!!!!
Another post made me think about how badly this annoys the **** out of me....
Customer, yes i need to un suspend my phone from lost/stolen and then change my rate plan and add text msg. package.
Me- ok i can help with that can i have your pass code?
customer- pass code?... what do you mean pass code?
me- by pass code i mean that 4 digit number you use to verify that the acct is yours.
customer- i don't understand.
me- right.... ok well the account is on a lost/stolen suspended state so could you please verify the lat time you added funds to the acct and how much you added?
customer- funds?
me- yes sir.... funds as in that last time you made a payment to the acct?
customer- look lady i dont know what the hell your...
(continues)
Customer, yes i need to un suspend my phone from lost/stolen and then change my rate plan and add text msg. package.
Me- ok i can help with that can i have your pass code?
customer- pass code?... what do you mean pass code?
me- by pass code i mean that 4 digit number you use to verify that the acct is yours.
customer- i don't understand.
me- right.... ok well the account is on a lost/stolen suspended state so could you please verify the lat time you added funds to the acct and how much you added?
customer- funds?
me- yes sir.... funds as in that last time you made a payment to the acct?
customer- look lady i dont know what the hell your...
(continues)
...
