Shop Talk
call centers
have you ever gotten a call at work and the customer on the line was someone you knew personally? i just had a call that it wa a guy i was good friends with in high school... he didn't recognize my voice or anything but since i saw all his acct info i knew it was him. i didn't say anything though. what is your all's reactions to a situation like that if you've ever had one?
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i once got a call from my ex bf's mom regarding their business account. lol I was nervous/excited b/c I still had feelings for him... luckily she didn't recognize me... but when i got home that night I texted my ex and said "Hey! I talked to your mom today!" lol
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