Shop Talk
can't believe these cx
ME: may ii have the wireless number youre calling about?
CX: what.
Me: may i have the number youre having problems with.
Cx. 345....
i wait...
no response..
Me:345.. and the rest go on
CX: 345-529....
I wait...
(i know its going to be a long day)
CX: what.
Me: may i have the number youre having problems with.
Cx. 345....
i wait...
no response..
Me:345.. and the rest go on
CX: 345-529....
I wait...
(i know its going to be a long day)
...
I know... And after that QA and the client want to deduct when you repeat the number to them so they carry on.
...
wow. yea, i have this situation more often than not.
i feel like i talk waaaaay too much by saying "what's the phone number you currently have w/ tmo, including the area code?"
custy: "555-5879"
me: "ty, what's the area code?"
custy: "90015"
*cricket cricket*
i feel like i talk waaaaay too much by saying "what's the phone number you currently have w/ tmo, including the area code?"
custy: "555-5879"
me: "ty, what's the area code?"
custy: "90015"
*cricket cricket*
...
