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ATT Call Center Employees

jreed3686

Jun 6, 2009, 10:56 AM
Are any of you having the big issues i am with phones? 11 dropped calls and calls are back to back. been here for 2 well almost 3 hours now and have 39 calls Paranoid
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Decept.ICON

Jun 6, 2009, 10:59 AM
Check the plug in the back of your head and make sure that it is all the way in... Paranoid
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ccareatatt

Jun 7, 2009, 2:05 PM
If your a corp rep call the IT Help Desk.
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Juanbyjuan

Jun 8, 2009, 7:43 PM
I am taking b2b escalations calls. And in our normal cue it is 170 something at some point. Go iphone... Evil or Very Mad
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ccareatatt

Jun 9, 2009, 11:59 PM
Everyone feels they should be entitled to the phone at discounted rates. If you want it so bad pay the early upgrade price or the full price.
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Menno

Jun 11, 2009, 10:44 AM
^
Or.. you know, just use your current phone until you can upgrade.


But stay strong guys! The less you give into customers, the better off everyone will be. If a customer knows they can get anything by bitching, there will be no end to it.
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judge187

Jun 11, 2009, 9:58 AM
you should go with verizon or u.s cellular
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Orangette

Jun 11, 2009, 10:55 AM
Agreed
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