Shop Talk
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Speaking of crazy people...
A man comes in with a broken Cingular branded phone. His contract is up in April. I told him I could get him into a new phone today, all he would have to do is renew his contract.
He said, "No, I'm cancelling when my contract is up in April."
I let him know the only options I can offer him were to buy a phone at retail price, or sign a new two year contract for the reduced price.
"Then I don't have to pay my bill, right?"
"I don't understand, sir."
"My phone quit working, so I will quit paying."
I went into imaginary conversation mode...
"Absolutely, whenever anyone wants out of their contract they just have to break their phone. It instantly absolves them of any prior commitments."
Luckily no words escaped my mout...
(continues)
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Or when theres a global outage for like delayed SMS and want the whole month waive because of that, just when the bill cycle closes and they've used 5000.
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People are nutcases. I get those every day. "If you wont send me a free phone I WONT PAY MY BEEEAAAALLLL" I always say.. that is fine ma'am and after your account is cancelled and an ETF is placed on the account you will also be assesed an 18% collection fee. Have a great day!
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Do you tilt your head to the side like JD does when you go into ICM?
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ok scrubs quotes in shop talk just makes me happy
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ill second that! i heart jd
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