Shop Talk
Customer Interaction # 1865904
Sit back and get ready for a tale of stupidity and absurdity. The main characters of this tale are me, an AT&T rep working in a former Cell One store, and my customer. Here we go:
A gentleman walks into my store and comes up to the counter.
"How can I help you?" I ask.
"My phone is defective and I need to either have it repaired or replaced. It is under warranty," he tells me. "It is a business phone so I need it ASAP"
I could tell he is frustrated from his tone of voice so I answered "Sure. Let me take a look at it."
The customer hands me a Samsung flip phone that looked as though it had been to Hell and back. The outer screen is busted and the phone looks as thought it has been chewed on by a dog. I flip the phone open to fi...
(continues)
A gentleman walks into my store and comes up to the counter.
"How can I help you?" I ask.
"My phone is defective and I need to either have it repaired or replaced. It is under warranty," he tells me. "It is a business phone so I need it ASAP"
I could tell he is frustrated from his tone of voice so I answered "Sure. Let me take a look at it."
The customer hands me a Samsung flip phone that looked as though it had been to Hell and back. The outer screen is busted and the phone looks as thought it has been chewed on by a dog. I flip the phone open to fi...
(continues)
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F*** him! I ALWAYS look for new phones with cracked screens on them....right!
Just let him get his final bill with his ETF on it and listen to him scream some more.
Just let him get his final bill with his ETF on it and listen to him scream some more.
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Copper Emeritus said:
F*** him! I ALWAYS look for new phones with cracked screens on them....right!
Just let him get his final bill with his ETF on it and listen to him scream some more.
in three months when they shut him off for nonpayment or 5 weeks after he gets verizon turned on with that phone number
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hopefully he asks for a new number or doesn't now that he can keep his old cell #
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BigShowJB said:
hopefully he asks for a new number or doesn't now that he can keep his old cell #
he probably doesn't know that. i hate sprint with a passion!!! my boss reamed me on a matter of personal opinion on a quiz he gave us.
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just really really really don't like working for them. did it as a favor to a friend who owns the indirect.. and have regretted it ever since.
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