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Nextel's Billing Format

MANIAC

May 13, 2004, 6:07 AM
Do Nextel bills totally suck to read or what? I have customers complaining about the bill format all the time... 15 years in this business and it is the worst billing format I have seen. How many people have to complain before any change can be made?
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nextel18

May 13, 2004, 1:42 PM
i have nextel and i know how to read my bills.. i dont pay for it lol but nextel does.. but others i have talked to says nextel's bill are easy to read.. if the monthly bill is higher than what they normally pay they would call in.. but if its not then they wont question it..
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mmdstech

May 13, 2004, 6:23 PM
๐Ÿ™„
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nextel18

May 13, 2004, 7:07 PM
whats wrong mmds?
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USFHETT03

May 16, 2004, 1:13 AM
If the only thing to complain about is the billing format, I think you are in good shape...

This will really help
1. Tear off the peripherated part.
2. Look at the amount due.
3. Write a check with the equal amount
4. Put stamp on included envelope
5. Stop complaining.
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nextel18

May 17, 2004, 3:57 AM
hahhaha lol
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phonepimp3376

May 19, 2004, 3:32 AM
maybe not charging 5 bux for an itemized bill might help too.
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nextel18

May 19, 2004, 11:22 AM
so dont get it itemized... you can get it itemized online for free.. so tell nextel call them up and say u dont wanna have itemized bill anymore .. just register at nextel.com and view your bills etc...
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USFHETT03

May 19, 2004, 10:34 PM
I will agree with you on that. There are at least two other companies that do that free
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nextel18

May 19, 2004, 11:06 PM
thanks.. if you dont wanna pay dont pay and do it online its simply like that easy done.. next.
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VZWCustServ

Jun 4, 2004, 4:56 AM
Maybe he doesn't have the internet. *LOL*

Kinda like the VZW customer when I said,
"May I have your Mobil telephone number, please?"
they said:
"I don't have a mobil telephone I have a flip phone."

I was perplexed at the stupidity to say the least...
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nextel18

Jun 4, 2004, 5:52 PM
hahah thats funny.

what did you say after that person said "i dont have a mobile telephone i have a flip phone."

?
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VZWCustServ

Jun 7, 2004, 2:01 PM
"My mistake sir, What is your Flip Phone's number?"
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nextel18

Jun 7, 2004, 2:45 PM
lol haahh

say the whole convo if you remember
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