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What a Nightmare...Be wary


Jul 8, 2008, 10:39 PM
Let me begin by saying this is also a testament to my own ignorance as well a declration of corporate manipulation of the consumer. ..
I placed an order with Sprint through wirefly.com, however, I was contacted by Sprint the next day saying there was a problem and I may need a deposit. Ok, no big deal, I call customer service, sit on hold for 20 minutes, only to be told that, oh, there’s no problem, everything should be fine. The very next day, I am again contacted, stating the SAME thing, this time I call wirefly, and tell them 2 cancel the order, and I place one with Verizon, which goes quite smoothly.
After some deliberation however, I decide to go back to sprint, as the plan I use is $50 a month cheaper. This time I place the...

Jul 8, 2008, 11:57 PM
Yeah, cancelling orders shortly after they were placed is always asking for trouble. For some reason, it never goes correctly.

I do have to say that a year ago when I canceled a Nextel ic502 phone within the 30-day trial period, the cancellation and refund all went exactly as they said it would, and it all took place within the time-frame they outlined to me. It could be the difference between the Nextel side and the Sprint side; although a mere shadow of its former self, the Nextel side still seems to function way better than the Sprint side does.

My advice is, always wait at least a full week after cancelling one order before attempting to input a new order. NOBODY's system can digest the rapid-fire on-again/off-again order placemen...

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