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Upgrade ?

tyman

Oct 3, 2006, 11:26 PM
I have been a customer of Tmobile since 2002. In that time, I've upgraded my phone once. I upgraded my phone(samsung E715) in August of 2004. I've been wanting to upgrade to a phone with Bluetooth. When I called about upgrading, I was told by a Tmobile customer care rep that I wasn't eligible to receive the full discount on a phone upgrade. Her reasoning was because, I had upgraded my phone plan back in December of 2005 from a $29.99 plan to a $49.99 plan. And that I have to be on a plan of $39.99 or higher for 11 months or a plan of $19.99 or higher for 22 months to receive the full discount on a phone. Well, I could be wrong, but have I not met those qualifications with the last requirement of being on a plan of $19.99 or higher fo...
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spidermon

Oct 4, 2006, 5:33 PM
consecutive months no you have not met the requirements but stop being such a baby all you dont get is the mail in rebates god it is the same price in a store stop complaining. 😎
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LilShorty

Oct 4, 2006, 7:14 PM
spidermon said:
consecutive months no you have not met the requirements but stop being such a baby all you dont get is the mail in rebates god it is the same price in a store stop complaining. 😎


Wow. I hope you don't work for T-Mobile. You are so rude. You're more like a Cingular rep. Anyway, to tyman, it's consecutive months after your LAST upgrade, not total with T-Mobile.
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bryansmomie

Oct 4, 2006, 7:55 PM
tell the customer care rep that you are going to leave tmobile if you don't get a good price on a phone. i was then transfer to a retention specialist and just got a nokia 6030 for $50.00. they offered me a 6103 but my husband only wanted a basic phone and therefore we just got the basic nokia available.
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spidermon

Oct 5, 2006, 10:27 AM
No way I am nice to people like that all day. This is phonescoop, this is a place where I can tell customers to stop whinning so much, its only 50 dollars that, lets be honest you are probably to stupid to fill out correctly anyway. That why I do all the rebate forms for my customers myself. 😎
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tyman

Oct 5, 2006, 11:40 AM
My gaydar is off the charts with this one...hope my screen doesn't catch on fire.
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