Question about early termination fee.
This is a question probably for T-mobile reps. I have been with T-mobile since October of 2003. On January 2nd I got another line of service so I could add my wife, so I got the family plan. The signal has not been good where I live ( 30 miles north of Austin, Texas.) So I would like to cancel my service contract early. Now, I am thinking that since the time when I bought the second phone for the second line was January 2nd, that this is probably my date next year that my contract will expire, right? If so, that leaves around 7 months until it expires, which is way too long to put up with all of these dropped calls and overall bad reception. My question is this: Since I have 2 lines on one contract, will I be charged twice, which is $200x2=$...
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On the contract it says the ETF to be $200 per line of activation. You activated 2 lines which means it will be $400.
Now about a break on the cancellation fee? I highly doubt it but it doesn't hurt to try calling customer service.
As always, there are no guarantees but it doesn't hurt to try.
Now about a break on the cancellation fee? I highly doubt it but it doesn't hurt to try calling customer service.
As always, there are no guarantees but it doesn't hurt to try.
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Assuming nothing has changed on your commitment date for the original line (like going onto a promotional family plan when you added the second line) then your original line would be under contract until 10/04 and the second until 1/05. As for the poor reception, that's what the fourteen day buyer's remorse period is for, and TMobile only lets you out of your contract if you have moved to a place that has NO COVERAGE, not just coverage that you don't like much.
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Aleq said:
TMobile only lets you out of your contract if you have moved to a place that has NO COVERAGE, not just coverage that you don't like much.
This raises the question, what if you just call and tell them you're moving to japan? They don't have service there and how can they prove you aren't moving there?
Could this strategy get the ETF waived?
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Well to prove this you would need to provide the foreign address where you are moving to so you can get your final bill
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