T-Mobile Tops JD Power Survey Again
http://businesscenter.jdpower.com/news/pressrelease. ... »
J.D. Power and Associates Reports:
Shift to Smartphones Drives Retailers to Tailor the Sales Experience
T-Mobile Ranks Highest in Customer Satisfaction with the Wireless Retail Sales Experience
WESTLAKE VILLAGE, Calif.: 4 March 2010 - As more wireless customers switch to smartphones, many retailers are readjusting the wireless retail sales experience to address the specific needs of these customers, according to the J.D. Power and Associates 2010 U.S. Wireless Retail Sales Satisfaction StudySM-Volume 1 released today.
Now in its seventh year, the semiannual study analyzes evaluations from customers who recently had an in-store wireless retail sales experience....
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J.D. Power and Associates Reports:
Shift to Smartphones Drives Retailers to Tailor the Sales Experience
T-Mobile Ranks Highest in Customer Satisfaction with the Wireless Retail Sales Experience
WESTLAKE VILLAGE, Calif.: 4 March 2010 - As more wireless customers switch to smartphones, many retailers are readjusting the wireless retail sales experience to address the specific needs of these customers, according to the J.D. Power and Associates 2010 U.S. Wireless Retail Sales Satisfaction StudySM-Volume 1 released today.
Now in its seventh year, the semiannual study analyzes evaluations from customers who recently had an in-store wireless retail sales experience....
(continues)
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