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Who is satisfied with their T-Mobile service?

clutchxp

Oct 30, 2008, 10:12 PM
I have been considering switching to T-Mobile. Is there anyone here who is satisfied with T-Mobile and the plan(s) they have? I have some family friends who are very satisfied with the service and continue to be customers.
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lancekalzas

Oct 31, 2008, 5:39 AM
I am, I live in Tampa, FL and they have great coverage here. I don't travel much so don't really know how they are anywhere else. I was in Detroit and Albuquerque a little while ago and the coverage was great there too. 🙂
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mingkee

Oct 31, 2008, 8:16 AM
I am happy with their 3G service
tether with 400 messages for $25 with voice is a steal, even the 10GB limit
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sunilsonia

Oct 31, 2008, 11:27 AM
clutchxp said:
I have been considering switching to T-Mobile. Is there anyone here who is satisfied with T-Mobile and the plan(s) they have? I have some family friends who are very satisfied with the service and continue to be customers.


I've been in Dallas-Fort Worth myself but have traveled a bit in the past to:

New York;
New Jersey;
Jacksonville, FL;
Miami, FL;
Tallahassee, FL;
Orlando, FL;
Port St. Lucie, FL;
Denver, CO;
Los Angeles, CA;
San Francisco, CA;
Reno and Carson City, NV;
Philadelphia, PA;
Chicago, IL;
St. Louis, MO;
Phoenix, AZ;
and Wilmington, DE.

No significant issues anywhere that would make me want to switch over elsewhere.
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sunilsonia

Nov 18, 2008, 3:28 PM
sunilsonia said:
clutchxp said:
I have been considering switching to T-Mobile. Is there anyone here who is satisfied with T-Mobile and the plan(s) they have? I have some family friends who are very satisfied with the service and continue to be customers.


I've been in Dallas-Fort Worth myself but have traveled a bit in the past to:

New York;
New Jersey;
Jacksonville, FL;
Miami, FL;
Tallahassee, FL;
Orlando, FL;
Port St. Lucie, FL;
Denver, CO;
Los Angeles, CA;
San Francisco, CA;
Reno and Carson City, NV;
Philadelphia, PA;
Chicago, IL;
St. Louis, MO;
Phoenix, AZ;
and Wilmington, DE.

No significant issues anywhere that would make me want to switch over else
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andy2373

Oct 31, 2008, 1:32 PM
Although I don't currently have TMO I have in the past.
And I experienced some of the best customer service (although not in a store) with them. In my area their stores always seem to be crowded, guess that could be a good or bad thing?
Their coverage in major metropolitan areas is very good. But if you need coverage in the boonies...well.
Their pricing plans are very competitive. And one thing I liked with TMO was that their network just worked! You never had to wonder, did that MMS go through, am I going to loose my connection mid conversation, etc.
But that's just my experience with TMO and other carriers.
But ultimately I left TMO because of a lack of 3G. And now it would be a lack of 3G coverage & 3G phones.
Maybe some day I'll go...
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Soimbored

Oct 31, 2008, 10:18 PM
I am a T-Mobile Sales Rep, so I am of course a little biased, but, I'll throw in my two cents.

When it comes to coverage, we are just like everyone else, we get coverage in some places where others do get coverage, and we don't get coverage in areas where some others do. But, overall, I would say we have very solid coverage.

I live between San Diego and Los Angeles in California. In the last couple years I have traveled all over California (Basically everywhere between San Diego and San Francisco), Las Vegas NV, Phoenix AZ, Dallas and Houston TX, Washington D.C. and all over Maryland, throughout New York City, Miami FL and the keys, also to Minneapolis MN. In all of those places, I had very solid coverage.

When it comes to our pr...
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inhert

Nov 2, 2008, 9:43 AM
im overall happy with my service. i left sprint about a year ago, and im glad that i did. where i live coverage is great and since the release of the g1, i have gotten more service in areas where i had little or no coverage at all. Customer service has been great for me. i almost always had a rep that actually knew what he/she was talking about.
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AerMobile

Nov 17, 2008, 12:18 AM
I'm in Milwaukee area, have been a T-Mobile user for about 4 years. Coverage has improved dramatically in that time, though when I drive to the western part of Wisconsin it drops off badly. I generally get good service or roaming coverage over most of the US. I've also gotten reasonably good roaming coverage from Australia, Wales and England, France (Lille, Paris), Belgium, Sweden (Stockholm), Norway (Oslo and Tromso area), Germany (all over), Italy (Milan), Austria (Vienna). Customer service has generally been helpful, prices seem reasonable.

Two things I would ding T-Mo on. First, slow rollout of 3G service. Not entirely their fault, but makes it tempting to go with a carrier who HAS 3G if the service is important to you. My company wo...
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sunilsonia

Nov 18, 2008, 3:27 PM
AerMobile said:
I'm in Milwaukee area, have been a T-Mobile user for about 4 years. Coverage has improved dramatically in that time, though when I drive to the western part of Wisconsin it drops off badly. I generally get good service or roaming coverage over most of the US. I've also gotten reasonably good roaming coverage from Australia, Wales and England, France (Lille, Paris), Belgium, Sweden (Stockholm), Norway (Oslo and Tromso area), Germany (all over), Italy (Milan), Austria (Vienna). Customer service has generally been helpful, prices seem reasonable.

Two things I would ding T-Mo on. First, slow rollout of 3G service. Not entirely their fault, but makes it tempting to go with a carrier who HAS 3G if the servic
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