Unstuck from Tmobile and Sprinting Ahead
This is my two cents...
I have been with Tmobile since 2002 and have 7 lines of service (I know, whoopie!). I live in Kansas and Tmobile has worked fairly well for me over the last 5 years, the price plans I did have and the customer service have been absolutely the greatest.
However recently, my experience with Tmobile has changed.
Starting in July, I was no longer able to receive signal in many of the places I had in the past, like my business. T mobile doesn't know why, I went through many troubleshooting options and even bought a new phone. T mobile claimed they were doing service enhancement in my area in the next 120 days. As of December 8 this never happened for my area.
Customer s...
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i dont care what company you prefer, different carriers work differently in different areas.
T-mobile is perfect in Phoenix
Its not perfect everywhere else.
Sprint for instance has a horrible billing system. I have been overcharged, hung up on, transfered to different countries and yelled at by their customer care. Trust me they don't care.
Verizon is great for coverage in most place...
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I dont know if its ATT or TMO or what...but I have considered switching to one of the other carriers I sell.
Either ATT is not allowing TMO customers to roam their network and wanting more money from TMO....or TMO doesnt want their customer roaming ATT and are trying to force a savings.
Either way...its not good for the customers or those of us selling the service.
Being Holiday season....could be a tactic by ATT to go after TMO customers....consperiacy theory..maybe..........but the service is not working properly.
Be proactive...your bill will be wrong. 😉
Someone out there is happy with them though...somewhere...
ryanlowe said:
Oh...and yes...sprint customer service is the worst in the biz....sorry.
Be proactive...your bill will be wrong. 😉
AT&T is very shady on their billing practices too. VERY SHADY, but I do get good service.