Home  ›  Carriers  ›

T-Mobile

Info & Phones News Forum  

all discussions

show all 52 replies

Face It....Throw the towel in....

BluetoOrange22

Nov 20, 2004, 11:17 PM
Ok, put all of your arguments aside.....Now that Orange & Blue have merged, Verizon & Sprint are next. Largest GSM network VS. Largest CDMA network.

Where does that leave You (T.M)? Dead along-side of Nextel.....Where ya gonna go? Nowhere.

So try your 3 day weekend, Talk or Walk, etc.....but with your "spiderweb" network (as all the rest of us call it), good luck on not bleeding customers profusely within this next couple of wireless-industry-history-setting quarters coming up. Good Luck T.Mobile. Bye Bye.
...
TexasJulie

Nov 21, 2004, 2:25 PM
🙄 🙄 🙄 🙄 🙄
...
muchdrama

Nov 21, 2004, 4:39 PM
BluetoOrange22 said:
Ok, put all of your arguments aside.....Now that Orange & Blue have merged, Verizon & Sprint are next. Largest GSM network VS. Largest CDMA network.

Where does that leave You (T.M)? Dead along-side of Nextel.....Where ya gonna go? Nowhere.

So try your 3 day weekend, Talk or Walk, etc.....but with your "spiderweb" network (as all the rest of us call it), good luck on not bleeding customers profusely within this next couple of wireless-industry-history-setting quarters coming up. Good Luck T.Mobile. Bye Bye.
Wow. That's flawless logic. Not enough room in this country for a third major carrier? Or even fourth? I suggest you check your facts there, Captain.
...
BluetoOrange22

Nov 22, 2004, 10:31 AM
Unless T.M just gets bought out again and changes names, but there is no way in hell they will be able to keep up with the competition coming up, no way...
...
sunilsonia

Nov 22, 2004, 10:54 AM
BluetoOrange22 said:
Unless T.M just gets bought out again and changes names, but there is no way in hell they will be able to keep up with the competition coming up, no way...



BluetoOrange22,

Please do not count your eggs before they hatch. This is/was a famous saying basically to mean, "Do not assume success unless you have actually secured it."

In the case of Cingular-AT&T Wireless Merger, Cingular Executives have admitted that it will take a lot longer than expected to overcome all system hiccups. I am in that Cingular Corporate environment and am seeing everything their first hand. So trust me man, the execs are not shooting bricks from their anal and rectal cervices. This is a true statem...
(continues)
...
Starr06

Nov 22, 2004, 7:00 PM
I'm a T-Mobile retail rep.

I don't need to argue on a forum with someone like BlueOrange. I will let the facts about my company speak for me.

I LOVE IT when folks continue to count out T-Mobile. Hence the story of the tortoise and the hare... keep underestimating us, keep trumping up nonsense while we quietly surprise you all.

Believe it. 2005 is going to be a spectacular year for T-Mobile. Verizon didn't see us coming when we KNOCKED them out of the customer service rankings in customer care and in retail. Just did one of many network expansions, releasing all kinds of schweet phones, plans are now being "renovated" and improved.

Just sit back and watch us show you what "Get More" means.

🙂
...
sunilsonia

Nov 22, 2004, 7:03 PM
Starr06 said:
I'm a T-Mobile retail rep.

I don't need to argue on a forum with someone like BlueOrange. I will let the facts about my company speak for me.

I LOVE IT when folks continue to count out T-Mobile. Hence the story of the tortoise and the hare... keep underestimating us, keep trumping up nonsense while we quietly surprise you all.

Believe it. 2005 is going to be a spectacular year for T-Mobile. Verizon didn't see us coming when we KNOCKED them out of the customer service rankings in customer care and in retail. Just did one of many network expansions, releasing all kinds of schweet phones, plans are now being "renovated" and improved.

Just sit back and watch us show you what "Get More" means.

🙂
...
(continues)
...
Starr06

Nov 22, 2004, 7:06 PM
We do listen to suggestions, even as employees we are given surveys periodically to funnel feedback we have heard on the retail level from customers.

Feel free to make a comment to customer care.

Those actions brought the bigger Family plan and better phone selection.

Issue with reception, you can report it to any retail store or customer care and we forward it on to our engineering dept.

I will be sure to pass this on myself but it doesn't hurt to give feedback to customer care/retail also.
...
bizkitsngravy

Nov 25, 2004, 3:30 PM
excuse me while I get on my soap box for just a moment: I am a TMo Customer Service rep. Believe it or not I quit working for cingular to come over to the "dark side". Not only does the company treat their employees like gold, Over the last year that I have been there I have watched us consecutively take 3 JD Power& Assoc. awards, many of whom thought they would go to Verizon. 1) #1 in overall customer satisfaction, 2) #1 in customer service, and 3) #1 in value. The ONLY thing we are #2 to verizon (or anyone else) to is we are #2 in growth....and let me tell ya people-2005 is gonna be a great year. We have some of the most advanced products out there on the market place,pcs, data, pda, wi-fi, and combos of all 4... our rate plans, though alr...
(continues)
...
mingkee

Nov 25, 2004, 4:39 PM
adding coverage in several major military installations
Fort Lewis
Fort Knox
Fort Hood
Fort Polk
Fort Drum
Fort Bragg
Fort Stewart
providing decent coverage over major military installation and surrounding area can gain hundreds of thousands customers easily, but most of carriers just pass on the "gold mine"
T-Mobile should learn that
...
Aleq

Nov 25, 2004, 4:44 PM
Lots of military installations run jamming freq to keep cell phones from working--security risk, don'cha know...
...
Vox Dei

Nov 25, 2004, 5:18 PM
Cingular/AWS started with the 1900 Mhz (at least AWS did) and built in 850 Mhz over top of it in some areas for better signal penitration into buildings and stores that have a lot of interferance. At least with the AWS towers they are all 1900 (or have 1900 towers near) and some have built 850 antenas into them. Verizon doesn't do GPRS because their own 1x is faster (its about as fast as EDGE which we are still waiting for from T-mobile). GPRS is for GSM towers only but the Verizon CDMA have an upgrade path right along side of GSM. If I'm not mistaken they are expected to come out with a CDMA/GSM Internation phone early 2005 (can't remember which phone it is).
...
bizkitsngravy

Nov 25, 2004, 11:23 PM
Honestly I do believe I've heard that verizon may be coming out with some gsm/cdma hybrid phone of some type, thats very similar to the concept they have in Japan-will be interesting to see what they come up with. We have come out with several phones with 850mhz, for pocket roaming agreements, but at this point I don't believe we are going to persue the 850mhz. As For edge, that has been brought up several times and I beleive it is coming soon, again reps are often left in the dark until shortly before something is actually released. So, again rumors we hear, and we know what we read on the company intranet everyday. On any level I feel very fortunate to be working for this company, as they have treated me incredibly well, and others too fro...
(continues)
...
Roll_over_All_over

Nov 27, 2004, 7:33 PM
Alright that whole 1900mhz vs 850mhz comment was just plain ignorant...if your going to say something please be educated about that topic before you make yourself look like an @$$...ANyone who deals with GSM on a regular basis knows that the whole reason for the switch to 850mhz is that it is the stronger of the two...it works much better at penetrating walls and surrounding where as the "faster" 1900mhz bounces off of objects... this is why all of the new phones are including 850mhz on top of the 900/1900...but then again you do work for t-mobile so i wouldnt expect you to know any ofd the technical aspect of your job. go back to kissing your customers behinds and giving away the house....you will never be profitable and will crumble withi...
(continues)
...
JDigital

Nov 27, 2004, 7:53 PM
First of all, go ahead and keep dismissing T-Mobile. They are quietly growing their customer base faster in terms of percentage added each quarter than any other carrier. They also have the highest quality network out there. Although they don't cover as large an area as some other providers, where they do have coverage it is some of the most reliable, period. Second, don't think that the 850 mhz band is hands down better. I does penetrate obstacles better, but 1900 is a much more solid frequency for data, and drops calls less under ideal conditions. Also, by using both frequencies Cingular is opening themselves up for a much higher dropped call rate when a call is handed off from one frequency to the other. The dropped call rate is ab...
(continues)
...
Roll_over_All_over

Nov 27, 2004, 8:00 PM
The dropped call rate is about 99%,



Im not even going to comment on this...this comment alone explains the lack of any intelligence comming from t-mobile
...
muchdrama

Nov 22, 2004, 7:30 PM
Starr06 said:
I'm a T-Mobile retail rep.

I don't need to argue on a forum with someone like BlueOrange. I will let the facts about my company speak for me.

I LOVE IT when folks continue to count out T-Mobile. Hence the story of the tortoise and the hare... keep underestimating us, keep trumping up nonsense while we quietly surprise you all.

Believe it. 2005 is going to be a spectacular year for T-Mobile. Verizon didn't see us coming when we KNOCKED them out of the customer service rankings in customer care and in retail. Just did one of many network expansions, releasing all kinds of schweet phones, plans are now being "renovated" and improved.

Just sit back and watch us show you what "Get More" means.

🙂
...
(continues)
...
AberFitchDuDe87

Nov 22, 2004, 5:23 PM
BluetoOrange

Dude! Shut the hell up you asswipe! T-Mobile is and will keep up with the competition!!!
Unlike Cingular how sure are that they might not go bankrupt? That's a better question.
So take your mindless self and read up on some facts before posting again! Retard! Don't you see everyone here that has responded to your thread is saying that your f*cking idiot and don't know what your the hell your talking about! 👿
...
sunilsonia

Nov 22, 2004, 5:30 PM
AberFitchDuDe87 said:
BluetoOrange

Dude! Shut the hell up you asswipe! T-Mobile is and will keep up with the competition!!!
Unlike Cingular how sure are that they might not go bankrupt? That's a better question.
So take your mindless self and read up on some facts before posting again! Retard! Don't you see everyone here that has responded to your thread is saying that your f*cking idiot and don't know what your the hell your talking about! 👿



Whoa Nelly! Getting a little temperamental there are we? 😈
...
AberFitchDuDe87

Nov 22, 2004, 5:33 PM
LoL! Yes but only with BluetoOrange's stupid ass!
...
sunilsonia

Nov 22, 2004, 5:58 PM
AberFitchDuDe87 said:
LoL! Yes but only with BluetoOrange's stupid ass!



I guess when T-Mobile gets most of the disatisfied Cingular and AT&T Wireless customers, then Cingular (especially BluetoOrange22) may turn Black-N-Blue. Their logo is Blue but the service is blacked out. 😈
...
AberFitchDuDe87

Nov 22, 2004, 6:15 PM
🤣 Hey, I had a question for you. It's might be stupid. But i just want to know how do that thing where it says what I said in a gray box. 🙂

Thanks!
...
sunilsonia

Nov 22, 2004, 6:18 PM
AberFitchDuDe87 said:
🤣 Hey, I had a question for you. It's might be stupid. But i just want to know how do that thing where it says what I said in a gray box. 🙂

Thanks!


Simple but not stupid as not everyone knows the secret. Simply click on the "Message Above, Quoted" link located immediately above the Smiley Emoticons.
...
AberFitchDuDe87

Nov 22, 2004, 9:24 PM


Simple but not stupid as not everyone knows the secret. Simply click on the "Message Above, Quoted" link located immediately above the Smiley Emoticons.


I think I did it.
...
AberFitchDuDe87

Nov 22, 2004, 9:25 PM
Oh, lol guess not ... 😲
...
AberFitchDuDe87

Nov 22, 2004, 9:26 PM
AberFitchDuDe87 said:
Oh, lol guess not ... 😲




Let me see now! ...
...
AberFitchDuDe87

Nov 22, 2004, 9:30 PM
AberFitchDuDe87 said:
AberFitchDuDe87 said:
Oh, lol guess not ... 😲




Let me see now! ...




LoL! I did it!! Thanks "sunilsonia"!!! 😁 I appreciate it!
...
sunilsonia

Nov 22, 2004, 10:59 PM
AberFitchDuDe87 said:
AberFitchDuDe87 said:
AberFitchDuDe87 said:
Oh, lol guess not ... 😲




Let me see now! ...




LoL! I did it!! Thanks "sunilsonia"!!! 😁 I appreciate it!



See what happens when you don't throw in the towel early. 😎 Anyways, my pleasure man. I am glad my contract isn't over yet so that I don't get carried away into the traps of Cingular Wireless.
...
AberFitchDuDe87

Nov 22, 2004, 11:22 PM
Yes, that's a good idea! 🙂 Cingular Wireless is like a mouse trap for humans!
...
sunilsonia

Nov 23, 2004, 8:42 AM
AberFitchDuDe87 said:
Yes, that's a good idea! 🙂 Cingular Wireless is like a mouse trap for humans!



Don't we all know it!
...
brian9893

Nov 21, 2004, 8:33 PM
So far, T-Mobile has been going nowhere but up. Since it bought Voicestream Wireless in 2001 and re-branded the service in 2002, T-Mobile has become the fastest growing network in the nation.

The brand is also well known in a host of other countries around the world like the UK, France, Germany, and in eastern Europe. To date, T-Mobile has had no trouble going in a single direction: up.

In fact, customers seem to be happy and T-Mobile just crossed the 14 million mark in the US; this is the critical number of customers needed for a carrier to start extracting economies of scale.

So it seems, BluetoOrange22, your basis is entirely incorrect. Already Cingular and AT&T Wireless have been having hiccups in their integration. AT&T custome...
(continues)
...
amumey

Nov 21, 2004, 10:07 PM
I like this, brian9893. However, don't skimp in the numbers of our customer base! We are actually right around 17 million at this time. It is predicted we will be at 20 million+ by February of '05. And a little factoid for ya'll: T-Mobile just hit 10 million customers in February of '03. This will be a huge jump for covering just 2 years!!!
...
muchdrama

Nov 22, 2004, 7:34 PM
brian9893 said:
So far, T-Mobile has been going nowhere but up. Since it bought Voicestream Wireless in 2001 and re-branded the service in 2002, T-Mobile has become the fastest growing network in the nation.

The brand is also well known in a host of other countries around the world like the UK, France, Germany, and in eastern Europe. To date, T-Mobile has had no trouble going in a single direction: up.

In fact, customers seem to be happy and T-Mobile just crossed the 14 million mark in the US; this is the critical number of customers needed for a carrier to start extracting economies of scale.

So it seems, BluetoOrange22, your basis is entirely incorrect. Already Cingular and AT&T Wireless have been having hiccup
...
(continues)
...
AberFitchDuDe87

Nov 21, 2004, 9:26 PM
BluetoOrange you don't what the hell your taking about! 👿 You post **** w/o knowing the "real" facts. T-Mobile has being going up and will keep doing so. If you think T-Mobile is so bad then why do you see people constantly posting on the T-Mobile section of Phonescoop that the are in Sprint, Verizon, Cingular etc and are moving to T-Mobile once their contract is up? Answer me that smart one!
🙄
...
southwestcomm

Nov 21, 2004, 10:37 PM
Verizon will need to pony-up some serious cash to purchase Sprint since Sprint brought PCS back under their corporate umbrella and did away with the PCS stock. Sprint will commmand a serious premium for their wireless division.
...
mingkee

Nov 22, 2004, 12:06 AM
let's see the customer gain/loss rate in 2005...
we're all overhyped for the 2-in-1 coverage, but it appears everybody forgets "overlay" means
I read some cases that TMo customers jumps back after jumping to Cingular
...
speck

Nov 22, 2004, 12:16 PM
Although I always talk trash on tmob... I do have to disagree w/ you as well... tmob will never die regardless of how they're doing... They have been doing very well in the US... but the big factor is Tmob International which will undeniably back Tmob US if they ever run into a slump... And Tmob International is HUGE in europe... and in some countries the ONLY cellular provider... their combined customer base puts Sprint, Cingular/ATTWS & Verizon COMBINED to shame... Now, i'm not saying Tmob is the better than these carriers in the US... i'm just saying Tmob is one company that cannot just dissapear...
...
sunilsonia

Nov 22, 2004, 12:35 PM
speck said:
Although I always talk trash on tmob... I do have to disagree w/ you as well... tmob will never die regardless of how they're doing... They have been doing very well in the US... but the big factor is Tmob International which will undeniably back Tmob US if they ever run into a slump... And Tmob International is HUGE in europe... and in some countries the ONLY cellular provider... their combined customer base puts Sprint, Cingular/ATTWS & Verizon COMBINED to shame... Now, i'm not saying Tmob is the better than these carriers in the US... i'm just saying Tmob is one company that cannot just dissapear...


Very interesting fact their Speck. Now does Cingular/ATTWS have any international customer b...
(continues)
...
Starr06

Nov 22, 2004, 7:03 PM
T-Mobile has the largest international roaming service in all countries except for parts of africa, etc. But the majority... T-Mobile has roaming agreements with. The T-Mobile brand is all over Europe. We even provide international phone rentals for our customers who need to travel overseas for a short period of time. Almost all of our phones are tri-band or dual-band with the exception of maybe 2-3 current models.

Talk about getting more huh

🙂
...
muchdrama

Nov 22, 2004, 7:38 PM
speck said:
Although I always talk trash on tmob... I do have to disagree w/ you as well... tmob will never die regardless of how they're doing... They have been doing very well in the US... but the big factor is Tmob International which will undeniably back Tmob US if they ever run into a slump... And Tmob International is HUGE in europe... and in some countries the ONLY cellular provider... their combined customer base puts Sprint, Cingular/ATTWS & Verizon COMBINED to shame... Now, i'm not saying Tmob is the better than these carriers in the US... i'm just saying Tmob is one company that cannot just dissapear...
Any company can "disappear" given enough time and bad decisions. But so far Tmobile has made all ...
(continues)
...
thatguy_overthere

Nov 22, 2004, 7:59 PM
T-mobile won't be going away anytime soon. When I port numbers for customers, the majority of my ports or TO tmobile.

One thing that is hurting Cingular is that they just bought the ATTWS network in places where there was no cingular, namely Arizona.

Look at a coverage map of Arizona and, yeah Cingulars LOOKS better than Tmobiles, but only looks better. Out here, that map is a big over-estimate of their coverage. They are not reliable here.

The only thing that helps them right now is that they are new and have been advertising nationally for so long. But they are unreliable here.

Look at a Tmobile map. It is smaller than everyone else's for AZ. But, it is realistic. Here, when you go off of the tmobile network, you are...
(continues)
...
rancidhooligan

Nov 23, 2004, 5:23 PM
Why does it even matter who someone has service with? If it works for them, it works for them.
...
AberFitchDuDe87

Nov 23, 2004, 5:26 PM
Are you referring to BluetoOrange and why everyone jumped on him?
...
olops

Nov 25, 2004, 10:51 AM
T-mobile has had a %34 increase in subscribers since portability a year ago. This CNN news reports shows how the Cell Phone carriers have faired since portability last year. Verizon and T-mobile were the two big winners.
My two cents
...
olops

Nov 25, 2004, 10:52 AM
...
greyrat

Nov 26, 2004, 3:05 AM
I will have to be seen how successfully cingular integrates attws into its service, as for the past 2 weeks things have been a real mess.
...
davcole

Nov 28, 2004, 9:23 PM
Well all I can say about T-mobile is that i've had it for a couple of weeks and it works well for me in my area. I've never had less than 3 bars of service wherever i've been in the Cincinnati area. I've had one call drop but in honesty I was calling someone else's cell so I don't know if it was me or them?

I researched the wireless industry alot before I chose T-mobile. Where I work at I worked a project for SPRINT PCS and knowing how bad the customer service is there along with the people who had SPRINT PCS and were dissatisfied with the service and "other" things made me know that I DIDN'T want SPRINT!!

What was important for me was to have a $40 plan that gave me the most to suite my needs. I'm not a "big" talker but I did like t...
(continues)
...
Phone_Monkey

Nov 29, 2004, 8:34 AM
😲 Unbelievable !!! My hat is off to you sir for doing your homework before buying !! And I don't just say that because you went with T-Mobile. You cant believe how happy that makes me to hear that you dint just walk into a mall and sign your name on the first contract that hit you in the face. Again, Kudos to you sir ... if you were a woman, I'd probably propose to you too!!! 😁
...
davcole

Nov 29, 2004, 10:29 PM
Well Phone monkey and Julia. I thank you for your thoughts!! It was a long, drawn out, well considered decision for me to make. I really wasn't an advocate of having a mobile phone. However circumstances and lifestyles have warranted that it's move from a convience to a necessity. Thus my reasons for going mobile.

I knew I wanted the lowest cost, with the best features and options that worked for me along with good customer service (having worked a SPRINT project I could tell you a few horror stories about their customer service!!!) so customer service is something that is near and dear to my heart!!

Now honestly if my life where I was travelling on the road all over the country and needed to be in a place that was in coverage then i'd...
(continues)
...
bizkitsngravy

Nov 30, 2004, 2:05 PM
😁
Indeed we have a smart one amongst us! Personally I've definately learned my lesson the hard way to reserch my options before committing to anything.
...
TexasJulie

Nov 29, 2004, 9:47 AM
David... You rock! Its customers like you that make our days easier! Good job on doing your homework!
Julie
...
mr_know_it_all

Dec 4, 2004, 12:10 AM
i Hope you dont travel that far from cincinnati... you will soon find out what it means to have t mobile just dont travel on i45
...
littlefuzzbear

Dec 4, 2004, 4:30 PM
mr_know_it_all said:
i Hope you dont travel that far from cincinnati... you will soon find out what it means to have t mobile just dont travel on i45


Funny, the last time I looked I45 goes from Galveston north to Oklahoma! I45 ain't anywhere near Cincinnati!
...

You must log in to reply.

Please log in to report a message to the moderator.


all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Twitter Phone Scoop on Facebook Subscribe to Phone Scoop on YouTube Follow on Instagram

 

All content Copyright 2001-2019 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.