Good news for customers wanting to switch from Verizon
Verizon increases SMS rates -- customers now free of their contracts
Posted Jan 12th 2007 3:25PM by Donald Melanson
Filed under: Cellphones
It looks like Verizon Wireless is following in Sprint's SMS footsteps, announcing a planned hike in text messaging rates for those not currently subscribed to a messaging package. The hike, which will take effect March 1st, will bump the cost of sending a text message to the U.S., Puerto Rico, Canada and Mexico from $0.10 to $0.15 per message, with the price for international text messages remaining at $0.25 per message. The cost of receiving a message from customers of foreign wireless carriers, however, will increase to $0.15 whe...
(continues)
Honestly, the worst thing about Cingular is the customer service line. Every time I call I get some idiot that has no idea what they're doing or some rude a-hole that just wants to give me a hard time for no good reason. I hate our CS @_@
Remember that ... I remember just like it was yesterday (cue flashback music)
https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »
I think this speaks volumes about the "quality" ( or lack thereof) of Cingular.
It shows stubbornness, that's for sure.
I believe the decision was reached with malice and greed being the overriding factors.
But you think that is just fine.
Treating every single consumer as a potential thief who is incapable of fulfilling their obligations is just silly and will only hurt your business in the long run.
Like I said before, and you seemed to gloss over it, perhaps the problem lies with your business model and with Cingular if you are unable to recoup costs in such cases, and not with the vast majority of consumers who fulfill their obligations.
Nevertheless, thanks for the giggle at your randomness in this thread.
You can reply in the original thread for this discussion. I posted here to point out your hypocrisy.
Purchasing a product, fulfilling the obligations of the contract (either by completion or via the ETF), and then being restricted from using the product further is what I have contention with.
Calling people that unlock phones "bad guys" (euphemism for criminal) is but a demonstration of the "land grab" that companies like Cingular are trying to make in regards to "fair use" rights consumers have had for years. The rights of which are called into question with the DMCA in many regards.
What is happening is that there are some people who do not fulfill the terms of their contract to the agreement of both parties.
I acknowledge this. However, simply because these people exist does not justify re...
(continues)
If you truly are making this argument and not trying to just be an ass then I agree completely with you. I am also telling you that Cingular allows you to unlock your handset to use as you will.
Why do we have to show ID when we write a check or use a credit card.
Why do we have to do anything that requires security?
Because people abuse the system. The good thing is that Cingular allows their subsidy lock to be removed.
(continues)
captainplooky said:
I think this speaks volumes about the "quality" ( or lack thereof) of Cingular.
https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »
Looks like we aren't in this boat alone!
I obviously spoke too soon.
Let me revise my statement:
I think this speaks volumes about the "quality" ( or lack thereof) of wireless industry.