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What cingular does not want me to say.

simplymarcus

Sep 3, 2004, 9:22 PM
I work for cingular customer care. I wanmt to answer frankly about all questions related to cingular. I am not on the clok I am not going to give b.s. answers the truth. Dealers customers go ahead and ask. On the phone there is a lot of things I cannot say.
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adlman

Sep 3, 2004, 9:24 PM
Sounds like you have some ill-feelings towards your employer... How are things over at Cingular? 😁
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disturbed1

Sep 3, 2004, 10:14 PM
I'd just like to know some phone releases...namely the A630. That's really the one I'm waitin on to replace my current phone. I've pretty much decided to go with Cingular, but I wanna know how much longer I have to wait to get the phone I want.

If ya can't answer...I can wait.
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speck

Sep 4, 2004, 10:49 AM
Wow... There is someone that does not like their work... Don't know what the issue is... I love this job...

BTW disturbed:
The A630 is actually expected to release within the next couple of weeks... The announcement was the beginning of Sep.
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speck

Sep 4, 2004, 11:31 AM
///**** Scratch the last message... Just got off the phone w/ sales and release date has been pulled for the A630... It's no longer listed in any of the the markets as a coming soon phone and they have no information as to why... or when the A630 will come out... Sorry about the previous post... But I was as equally bummed by this response by them... ****\\\
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disturbed1

Sep 4, 2004, 2:18 PM
well crap. I certainly hope this isn't one of those phones that are announced and never released. I know it's shown up on Cingular's website, at least in the area for downloading extras. Oh well...guess we'll have to wait and see. My contract's not up til Dec. and I was willing to pay the ETF, but I suppose I can wait it out if I must.
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speck

Sep 4, 2004, 2:29 PM
Even though i'm not particularly looking forward to the A630... I do feel that they should release it. Since so much hype was built around it.
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DAntiVirus

Sep 4, 2004, 3:37 PM
Actually I got a new date as of today...Early November for the A630.
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simplymarcus

Sep 4, 2004, 4:08 PM
trust me christmas in november expect the nokia 6820i with blackberry email client maybe as early as late october early november.
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disturbed1

Sep 4, 2004, 4:28 PM
damnit...just when it's time to buy the gf a birthday gift and a NICE tattoo convention hits the general area, THAT'S when they decide to release the $200-300 phone I want. đŸ‘ŋ
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muchdrama

Sep 4, 2004, 10:02 PM
disturbed1 said:
damnit...just when it's time to buy the gf a birthday gift and a NICE tattoo convention hits the general area, THAT'S when they decide to release the $200-300 phone I want. đŸ‘ŋ
Look at it this way. That tattoo will be a blurry, muddy mess in the years to come.
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disturbed1

Sep 4, 2004, 11:13 PM
đŸ¤Ŗ and that phone will be obsolete less than a year after I buy it. Besides...the tattoo is the completion of one I started almost a year ago. A damn fine cover-up of an old tribal armband that needs to be finished so that it's not so apparent that there's another design under it.

Normally I'd listen to ya though.
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muchdrama

Sep 5, 2004, 3:53 PM
disturbed1 said:
đŸ¤Ŗ and that phone will be obsolete less than a year after I buy it. Besides...the tattoo is the completion of one I started almost a year ago. A damn fine cover-up of an old tribal armband that needs to be finished so that it's not so apparent that there's another design under it.

Normally I'd listen to ya though.
That's perfectly fine. Nobody ever listened to me before, either (and I realize that no one ever should)😉 And that's why I post very infrequently now. There're things to do, and this isn't one of them. Besides, this site's forums are about as civilized as anything in the 21st Century. Which is to say they aren't.
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gtownjimbo

Sep 5, 2004, 2:23 AM
hey marcus, i have heard tons of rumors on when the 6230 is coming out, so do you have a definate date or week of release? Thanks!
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simplymarcus

Sep 5, 2004, 5:14 PM
I saw that phone when nokia came to visit my job. There is never a definite release date on phones. But from what I heard that one is going to out in late october at the earliest. trying to wait to launch edge in some more markets before that phone is released.
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spddemun

Sep 6, 2004, 1:46 AM
Is the phone fairly small? It sure looks sharp from the photos I've seen.

I guess I'll have to wait for 21 mos. after my contract is up since I've already been without a cell phone for 8 mos.! ☚ī¸

By then, Nokia should have all the bugs (if any) worked out. 😁
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spddemun

Sep 5, 2004, 2:48 PM
Re-posted here since may be more appropriate. 😉

I have a phone rebate problem:

The Cingular rebate form in my welcome kit (ordered via phone through SBC) has terms on the back stating the phone rebate is NOT for any family talk phones! đŸ‘ŋ

The Cingular rebate form on Cingular's site doesn't state that and just says up to 5 phones can get the rebate.

I've talked to SBC and two people at Cingular, and no one can agree on how I will get a rebate for each phone as promised! A manager at Cingular did confirm that the rebate offer is for EACH phone purchased, but if I send in the Cingular form from SBC/Cingular, then I might not get my rebate on the other phone. (I paid $100 per phone, not free, or 2-for-1.)

Per Cingul...
(continues)
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simplymarcus

Sep 5, 2004, 5:10 PM
Rebates does not care where u order came from send the one that will give u the rebates on a per phone basis. Rebates just issues checks and make sure they have all the information on the forms. Also if u do not get the rebates from cingular customer care will probly put a credit on your statment for the second rebate u did not get that is what i do for customers that did not receive the rebate.
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spddemun

Sep 6, 2004, 1:39 AM
OK, thanks.

There is a difference in wording on the 2 forms as to where the phone was ordered:

"Affiliate Sales Channel Rep" SBC Form
(no Family Talk allowed)

and

"Participating Cingular Wireless Retail Store or Agent and Cingular.com"
Cingular.com Form (up to 5 per household)

I know SBC is what is called an Affiliate Sales Channel, so from what you say, I could still qualify by sending in the one that doesn't say that? Guess SBC qualifies as an Agent as well?

Just want to get this right because it seems that SBC and Cingular aren't on the same wavelength. 😉
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spddemun

Nov 5, 2004, 10:29 PM
I'm happy to report that I just got BOTH of my rebates by taking SimplyMarcus' advice. 😁

Thanks much!
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simplymarcus

Nov 6, 2004, 6:54 AM
Cool just remember that SBC is just another independent dealer of cingular. If you have questions about cingular or want to sign up for cingular service talk to a cingular employee. You can always combine your bill at any point even if you do not order your phone from SBC.
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JJMcClain

Nov 6, 2004, 10:20 AM
Here is the thing with mail in rebates... we use Young America, I think T Mobile does as well... One thing they don't tell you is that a machine actually sorts the rebates... If you have the rebate form stapled or taped together with the IMEI bar code from the side of the box or if the envelope goes in a little crooked, the machine spits it out and there is no way for anyone to know you sent it in... also, most of the time if you have 2 rebates in one envelope, you may not get it because the sort machine can't handle it... just thought I'd pass on the info...
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ralph_on_me

Nov 6, 2004, 11:40 AM
So if we staple or tape an IMEI to the form it may not be sorted properly, but if we leave it loose in the envelope it will probably be lost, right? 😕
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spddemun

Nov 6, 2004, 12:19 PM
I knew not to send them both in the same envelope because they made that clear.

However I did staple everything together. 😁
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spddemun

Nov 6, 2004, 12:33 PM
Yeah, I've found that out. They know nothing, and the problem I'm having is that even on THEIR offers, they keep referring me to Cingular.
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spddemun

Nov 6, 2004, 1:07 PM
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Alex Ainslie

Sep 6, 2004, 8:45 AM
do you know if cingular is planning to carry the nokia 7610?
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jinx7676

Sep 6, 2004, 1:23 PM
Alex Ainslie said:
do you know if cingular is planning to carry the nokia 7610?


Yes and it is a cool phone. i have seen it. don't know a release date.
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Alex Ainslie

Sep 6, 2004, 4:00 PM
Awesome, thanks. Please let me know if you find the release date. thanks again. -Alex
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