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Samsung P207 Discontinued?

napfro87

Aug 21, 2005, 1:00 PM
I upgraded to a p207 over the internet on 8/6/05 but couldnt get it until i paid a past-due balance. Well I paid it on 8/19. I looked on the site and sont see the phone on there anymor. Is it discontinued and will i still get the p207.
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Anxiovert

Aug 21, 2005, 4:17 PM
napfro87 said:
I upgraded to a p207 over the internet on 8/6/05 but couldnt get it until i paid a past-due balance. Well I paid it on 8/19. I looked on the site and sont see the phone on there anymor. Is it discontinued and will i still get the p207.

The Samg P207 was pulled from the website and our inventory due to the return rate of this phone. There was a major problem with the phone rebooting itself among other things. I really haven't been told (for sure) that it has been discontinued. But we were told not to sale it. Apparently they are trying to see if the problem could be fixed. I assume that if it's not fixed with certain period of time it won't be back. ☚ī¸
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napfro87

Aug 21, 2005, 4:21 PM
But will i still get this phone or will I have another option.
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homeslice5484

Aug 21, 2005, 5:34 PM
what about the samsung e317? I was told they pulled it to fix the speaker problem, which i have, and then began selling it again. Ive sent the phone back through XBM once and to the store once prior. Will they get me another one exchanged?
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Anxiovert

Aug 21, 2005, 10:20 PM
homeslice5484 said:
what about the samsung e317? I was told they pulled it to fix the speaker problem, which i have, and then began selling it again. Ive sent the phone back through XBM once and to the store once prior. Will they get me another one exchanged?

I would suggest calling XBM and ask them 800-801-1101. I really don't have the answer to that question. I don't know XBM policies too well.
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homeslice5484

Aug 21, 2005, 10:25 PM
is it true that these low volume and distorted speaker problem ive had since i got the phone has been fixed?
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Anxiovert

Aug 21, 2005, 10:34 PM
homeslice5484 said:
is it true that these low volume and distorted speaker problem ive had since i got the phone has been fixed?

Yep. (I've heard) please notice I've said: I've heard.
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homeslice5484

Aug 21, 2005, 10:38 PM
let me ask you this. I had a rep send me UPDATES to my phone while i was on it one day. My aunt used my phone to call for help with her bill and she couldnt hear him so she complained for me and he sent me updates while we were on it. After it said to power off the phone. I did.

Was that the fix or was there an actual mechanical problem where they replaced parts of the phone? I understand if your not sure, just wondered and maybe someone does.
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Anxiovert

Aug 21, 2005, 11:01 PM
homeslice5484 said:
Was that the fix or was there an actual mechanical problem where they replaced parts of the phone? I understand if your not sure, just wondered and maybe someone does.


Did you notice any improvement? Unfortunately I don't work for tech support and don't know if that specific problem could be fixed over the air. My understanding is that only things like voicemail, GPRS connectivity, SIM card issues, and the like are fixable over the air. Now the your problem like you said: "is a mechanical problem" and I don't think it could be fixed over the air. That'd be like someone fixing my speaker phone, or my camera over the air. It's a bit hard to grasp!
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homeslice5484

Aug 21, 2005, 11:05 PM
No its not better. In areas where there is even a little noise, i can barely hear at full volume. A lot of times peoples words are scrambled and distorted. Sometimes i go from full signal to little or no signal as soon as i hit the send button.
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Anxiovert

Aug 21, 2005, 11:07 PM
homeslice5484 said:
No its not better. In areas where there is even a little noise, i can barely hear at full volume. A lot of times peoples words are scrambled and distorted. Sometimes i go from full signal to little or no signal as soon as i hit the send button.


That sounds like the well known issue with the phone. How much longer you got in your contract? are you eligible for upgrade?
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homeslice5484

Aug 21, 2005, 11:08 PM
my contract expires December 28th. Because of where I work i only had to do a 1 year contract at 2 year prices and i get a montly discount on my bill which is why i still have cingular.
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Anxiovert

Aug 21, 2005, 11:12 PM
homeslice5484 said:
my contract expires December 28th. Because of where I work i only had to do a 1 year contract at 2 year prices and i get a montly discount on my bill which is why i still have cingular.

What plan do you have? is it $79.99 or over? if so, you may be eligible to upgrade your phone earlier. 😉
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homeslice5484

Aug 21, 2005, 11:14 PM
I have the 39.99 plan.
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Anxiovert

Aug 21, 2005, 11:22 PM
homeslice5484 said:
I have the 39.99 plan.


Dang! will you be willing to do an XBM? cuz this is the only thing I can think of at this time. Either that or get another phone from a differnet source like Ebay.... shhhhhh! you didn't hear that from me though. 😕 I didn't say that 😲
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homeslice5484

Aug 21, 2005, 11:26 PM
i had gotten a p207 on ebay and it was low volume too. I think its just samsungs smaller phones that have low volume, but add the distortion and stuff and you got a problem! Maybe I will try XBM, but they try to pinpoint the problem and make you wait a little and call back if it continues..only reason they gave me a new one last time is cause the lady at the store used my phone and saw it and noted my account. Maybe since I did it onces already they will just give me another one.

I really like the new Nokia 6102 thats coming soon..the LG C2000 looks like my e317 in some ways but ive heard bad things about the LG's.
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jinx7676

Aug 22, 2005, 6:44 AM
homeslice5484 said:
I really like the new Nokia 6102 thats coming soon..the LG C2000 looks like my e317 in some ways but ive heard bad things about the LG's.


there's also a lower end LG c1500 coming out, which i have used and it works very well actually - no reception issues like the 1300.

back to the main topic - with all the P207's and E317's we have sold, i have probobly only seen 1 or 2 of each come back for none of the reasons listed here.

The 317 was pulled due to Samsung not being able to obtain some parts to manufacture the phone. We were going to EOL it early instead of keeping it on backorder for 2 months, but they must have pulled some parts out of thier ash to keep it alive.
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homeslice5484

Aug 22, 2005, 4:29 PM
so i emailed cingular about another e317 through exchange by mail and this is the response:

"After reading your e-mail I have reviewed your account and when you have your phone replaced through our Exchange-by-Mail program you are getting a refurbished phone. Cingular is only obligated to replace the phone within 30 days from the date of purchase. After the first 30 days the phone is warranted by the manufacturer for 12 months from the date of purchase. If you wish to receive a new E317 you will need to contact Samsung at 888-987-4357 in those regards. I hope that this adequately addresses your concerns."


So XBM only works once?
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napfro87

Aug 22, 2005, 7:40 PM
Gee, thanks for the help. Now i know not to get the e317 that i never planned on purchasing. Back to the topic, i called CS and they told me that the p207 i ordered was stuck in the warehouse. Has this happened to anyone else? And will they still ship me the p207 or something in place of it?
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homeslice5484

Aug 22, 2005, 8:12 PM
The P207 has the same low volume as the e317, get something else.
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napfro87

Aug 22, 2005, 8:25 PM
What did u have in mind? Im just looking for an EDGE Capable flip phone. Aside from the v551 is there anything else.
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themike314

Aug 22, 2005, 8:37 PM
Nokia 6101 / 6102 Cingular / T-Mobile Clamshell EGPRS (EDGE)

Motorola V540 Cingular Clamshell EGPRS (EDGE)

Nokia 9300 Cingular Clamshell EGPRS (EDGE)

Motorola V551 / V330 / V547 / V555 / V557 Cellular One / Dobson / Cingular / T-Mobile Clamshell EGPRS (EDGE)

Samsung SGH-P207 Cingular Clamshell EGPRS (EDGE)

Sony Ericsson Z500 Cellular One / Dobson / Cingular Clamshell EGPRS (EDGE)

Motorola V180 / V186 / V188 AT&T Wireless (Cingular) / Cellular One / Dobson / Cingular / T-Mobile Clamshell EGPRS (EDGE)

NEC 232E ? Clamshell EGPRS (EDGE)
Samsung SGH-P777 Cingular Slide EGPRS (EDGE)

LG C2000 Cingular Clamshell GPRS

Motorola MPx220 Cingular Clamshell GPRS

Motorola RAZR V3 Cellular One ...
(continues)
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colione112

Aug 21, 2005, 11:09 PM
I have this phone and besides the low ring volume, haven't had any problems with it. I work for Cing in a store and am still within my 30 days.... i'm thinkin of switchin it for something else just because of the problems people are reporting with it... i don't wanna get 4 months into it and be stuck with it if it does go bad...
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homeslice5484

Aug 21, 2005, 11:12 PM
thats what i did. but i returned it to the store once in my 30days for another one thinking it was just my phone. the guy at the store says they havent heard any problems. then i did once through the exchange by mail. same things. now i dont know what to do. The P207 has low volume too, at least it did when i tried one.
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colione112

Aug 22, 2005, 2:26 AM
it does have low volume, probably the lowest out of the phones i've used. but i love the voice recognition feature....
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colione112

Aug 30, 2005, 11:48 PM
I exchanged it for a s710 about a week ago. A day after the advisory came down to the stores... Glad I did it now. There was a problem with the hardware inside the phone...
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timslo

Aug 24, 2005, 6:15 PM
The phone looked really cool online, but a customer who ordered one brought one into my store. I thought it looked and felt cheap in person. It may have some cool features and "look" cool, but I still wouldn't pay the money. 😛
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Anxiovert

Aug 24, 2005, 12:01 PM
Yes, the Samgsung P207 will be relaunched on August 29th.
Handset problems were fixed.
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homeslice5484

Aug 24, 2005, 3:31 PM
ok so ive been reading about disconitnued phones due to problems such as the e317 which i have and the p207 which i tried and sent back.

What about us people who have these defective phones! what are they doing for us!?!?! I tried to email cingular to ask about sending it back againt through exchange by mail and tehy said no since ive had it 30 days, i didnt think there was a time limit of 30 days on XBM, only at the store.
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timslo

Aug 24, 2005, 6:27 PM
Call 1.800.801.1101 and they should replace the phone. As far as I know there is a 30 day return/exchange period no matter how you purchase a phone.
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lok2k1

Aug 31, 2005, 1:36 AM
they will send you a v551 instead. or iam guessing that you can wait for the re-launch
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colione112

Aug 31, 2005, 10:12 PM
we received the new ones in my store today..
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lok2k1

Aug 31, 2005, 11:43 PM
so did we. and on cingulars site too.
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CLogik

Sep 1, 2005, 12:45 AM
The p207 was originally only for sale on the internet, and is now in stores and that is why it is no longer on the net.
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colione112

Sep 2, 2005, 8:26 PM
no, they took it off the net and the stores to have the software re-flashed. it's available on both again... look for a while p207 soon!!!
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aaron2britt

Sep 2, 2005, 10:29 PM
colione112 said:
no, they took it off the net and the stores to have the software re-flashed. it's available on both again... look for a while p207 soon!!!


So if I was to go into Cingular and buy this phone:

1. How would I know if its been re-flashed with newest software? Do they somehow label the outside box or phone?

2. How much this phone is without a contract?

3. And how does it compare to my current handset (Moto V551)?

I've kinda been wanting to buy this phone but was unsure after seeing conflicting reviews, any help as always is appreciated, thanks!! 🙂
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jinx7676

Sep 3, 2005, 8:04 AM
there is a black dot on the IMEI label on the box.
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colione112

Sep 3, 2005, 8:22 AM
there is a black dot on the label.

they have totally diff features than the 551..

it depends what u want.
the 207 has a sharper cam, and voice recognition software.

the 551 has bluetooth and speaker.
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