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Newer AT&T Question


Aug 2, 2012, 9:07 AM
I switched from Verizon to AT&T back in December of 2011. I love AT&T and have much better coverage than I ever did with Verizon.

One issue that I am having that I cannot get resolved since I switched from Verizon to AT&T, I keep getting these random calls, and the last 2 – 3 weeks, these calls have increased from 1 – 2 times a day to 20-40 calls per day. Some of them are from the same number(s) and some of them are not. These spammers claim I have signed up for something online, and they are calling to confirm my subscription. I have NOT signed up online for anything. I have even been told that I signed up for funeral arrangements and they are calling to get it set up. I admit the first day I started getting these calls, I answer...

Aug 2, 2012, 8:45 PM
I think I can help you with this.

1. To answer your question, no AT&T does not sell or provide your information to any outside companies. It is against AT&T's privacy policy. Sounds like you got a recycled number, or may have posted your number somewhere online, as a result of this these kinds of telemarketers are calling you.

2. To block the numbers or stop them there are several different ways to stop them.

OPTION 1: If you are using just about any phone other than an Iphone, your phone has a reject list, or has an option that can be downloaded to block these numbers free of charge, such as Mr. Number for Android. The Mr. Number app is free of charge and allows you to either set your phone to block unknown numbers or just about ...

Aug 4, 2012, 1:33 PM
You can also change the number online, though there's no way to get the $36 waived then since it's an automated system.

http://www.att.com/esupport/article.jsp?sid=KB63372& ... »

Aug 4, 2012, 2:30 PM
That's why I referenced calling in to do the number change if they needed to. For issues with recyled numbers I have no problems with waiving the fee.

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