I HATE THIS BUSINESS!!!
I was havin a damn fine day this morning until some asshole rolls up in his Range Rover and walks into my store, of course carrying a POS phone. "What brings ya here today?" I ask. To which he replies "we want a new phone". Ok that's fine, so I go find out how long he's had his phone (bout a year) and how long his contract was (2yrs) and then ask for his phone number to look up his account and see if he might possibly be eligible for an exception upgrade (doubt it but ya never know). As soon as the words "wireless number" are out of my mouth the dude starts screamin' like a little child.
"I'm not going thru this stuff with you...
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It's not that they're getting the best of me, they're just bringin out the worst. In NO other business do you go into a store and act like that! In no other business do customers expect you to GIVE away your products. Have you ever heard of someone telling the cable company they want free service because they've been with them for ONE YEAR and they always pay their bill on time? NO! If they do then they get told no and whatever explanation they give is usually good enough.
I'm tired of looking people in the fa...
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Carriers set up this give free phones away mentality and now many are whining because the customer has been conditioned to be wined and dined with free phones, excess minutes on each renewal (ATT) and the lke. Its going to take awhile for the customer to be re-educated now that the Carriers have been successful in making a "luxury" and convenience an absolute necessity in many cases. ( something they had hoped to do) Now there is a power struggle between the customer and Carrier. We all know the Carriers will wi...
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But that wasn't the problem stated in my original post. If you go back and read, basically the problem was that I tried to help a guy get a new phone and for my troubles I got screamed at. It boils down to the customers just being bratty little a-holes that think they can come in, walk all over people and get exactly what they want when they want it.
All I've done is try to help my customers and how do they repay me? By berating and browbeating me for doing my job and trying to get them the best, most cost effective service possible. SCREW 'EM!
Just smile and he will become aware of his plight. Neither Verizon, nor T Mobile will be much different in the "gimme a new phone situation." He knows it. He is hoping you don't.
If your majesty had called in with a nice demeanor and temper, then my undying help would have been more gratifyingly just.
Now in this time of "give me credit or I cancel" times, the customer complains to the FCC who reflects us as the bad guy and then us reps suffer because we have to end up doing these stupid, useless call closing surveys which adds to our extensive collection of verbatim that I have hard time remembering because I am trying to remember 50 million passwords and logins at once. ~gasp, breath, air intake~
Seriously, a$$hole, dick, dumba$$ customer filth needs to...
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kingfrog77 said:...
What you have to realize is the Carriers got customers by GIVE AWAYS......Cable did not give away free TVs......The phone company did not give away phones back in the day either...You rented them before you could actually buy one.
Carriers set up this give free phones away mentality and now many are whining because the customer has been conditioned to be wined and dined with free phones, excess minutes on each renewal (ATT) and the lke. Its going to take awhile for the customer to be re-educated now that the Carriers have been successful in making a "luxury" and convenience an absolute necessity in many cases. ( something they had hoped to do) Now there is a power struggle between the customer and Carr
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A few calls ago I had this customer:
Cust's first words:
"Look up this account, wireless ######. When was this account started?"
So rigth away I know this guy is coing to tray and used his tenure as leverage.
"1995 Sir, that's when it was started".
Cust "Ok now open this account blah blah blah"
I'm like "Was there not something on this account that I could help you with?"
Cust "No, just the other one"
Me "Oh, WELL you had me bring up this account so there is nothing on this account I can assist you with"
Turns out it was a GSM account, and he was mad that he had to finish more of his current contract to get a better price on a new phone.
Cust "I'VE BEEN A CUSTOMER FOR 10 YEARS I WANT TO BE TREATED...
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Usually makes them feel a bit foolish.
Knee jerk response - just joking π
Btw - check this out Txwireless - and learn to fear the corporations - for they are coming!
https://www.phonescoop.com/forums/forum.php?fm=m&ff= ... »
I am for it and against it depending on the situation, which is why I choose candidates who take a stance on this issue and stick with it. They are clearing many of the "shacks" people call homes here in favor of apartments and retail along a street near TTU. It will raise property values significantly. I also know first hand (father in law was required to move) the compensation provided to these people. They could easily purchase homes elsewhere in the community with better public servies (sewer, city water).
The area previously looked like a disaster zone and is now much more appealing and will help draw students to the area and once their education is completed many of them stay.
W...
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That is not the issue in this case.
These are places that are not a "blight" to the community.
These are areas and businesses exactly like the ones you probably live and patronize.
To highlight:
Thursday's 5-4 ruling represented a defeat for some Connecticut residents whose homes are slated for destruction to make room for an office complex. They argued that cities have no right to take their land except for projects with a clear public use, such as roads or schools, or to revitalize blighted areas.
Also - I too have seen the effects of emminanent domain - and it was not fair or just by any means. I do not know if that is always the case.
Kerry would have destroyed the court and thusly more eminent domain issues would go the way of government control not to mention the plethora of other minority issues raised by the ALCU that go against basic common sense and majority rule if nothing else.
Well the majority has spoken and Im for one sick of the vocal minority determining the course of public policy through organizations like the ACLU and the liberals soon the Supreme Court.
Hopefully it will not only be the southerners who see the writing on the wall should the "new" liberals gain power of an...
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kingfrog77 said:...
I despise Bush and the ness he has gotten us into...BUT....I voted for him only because of the Bench and all the judges that will likely retire or otherwise during his term.
Kerry would have destroyed the court and thusly more eminent domain issues would go the way of government control not to mention the plethora of other minority issues raised by the ALCU that go against basic common sense and majority rule if nothing else.
Well the majority has spoken and Im for one sick of the vocal minority determining the course of public policy through organizations like the ACLU and the liberals soon the Supreme Court.
Hopefully it will not only be the southerners who see the writing on the wall should
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I am sure the people in Lubbock who lost their shacks thought they were just fine too.
The issue at hand was could private property be taken and given to private development (your friendly corporations) if deemed to be in the best interest of the city.
"The city has carefully formulated an economic development that it believes will provide appreciable benefits to the community, including -- but by no means limited to -- new jobs and increased tax revenue," Justice John Paul Stevens wrote for the majority.
The citizens argued:
They argued that cities have no right to take their land except for projects with a clear public use, such as roads or schools, or to revitalize blighted areas.
Public use has now been associated with incre...
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Enjoy. After reading - let me know if you feel the same way - I would be curious to know.
Well, it looks as if the city's argument did partially focus on the fact that it was distressed economically. If I read your contention above, you say "blighted" was not an issue. I think that while they didn't use the term "blighted" in their argument (according to this website) the area being described as distressed economically might be considered one in the same.
Also, it looks as though the court did not break new ground in this decision but rather defaulted to several other cases for precedent.
As I said before, it sucks for those forced to move but it is not as if they moved everyone forcefully. Many voluntarily sold.
There is also no focus on the history of this development. Was it earmarked for bids because of th...
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Furthermore - this is no consipracy theory and the very notion of such exhibits to me that you indeed do not see this as a threat to the liberties entitled under the constitution.
The article by the AP and the link you sent do not offer enough information to contend that wealthly corporations are just going to start taking land, using controlled city officials, for their own benefit.
The writing is on the wall - I can not make you read it.
I suppose me and O'Connor are kooks though?
...
"Any property may now be taken for the benefit of another private party, but the fallout from this deci
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Syllabus
Opinion
[ Stevens ] Concurrence
[ Kennedy ] Dissent
[ OβConnor ] Dissent
Are in the top nav bar of that page.
You need to watch the movie "Falling Down". Even though he was a "kook" he has a great speech about how "In America we have a RIGHT to disagree".
To say if I re-read anything I will find I am incorrect shows your arrogance. You and Justice O'Connor are not neccessarily kooks (although I have much more info for which to base that assessment on you than her) and I am not wrong (especially considering it seems I might be siding with 5 Supreme Court Justices) just because we do not agree.
Again, you do not have the entire history of the situation for which to base your opinion either. You say it is not "blighted" yet you nor I have seen what the area looks like at this time (which is why I was curious about seei...
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To say if I re-read anything I will find I am incorrect shows your arrogance.
My comments were in reference to:
Also, it looks as though the court did not break new ground in this decision but rather defaulted to several other cases for precedent.
Which the dissenting opinions obviously disagree with.
Once I do read both opinions I will be in a much better position to do so.
That information is in the link I included - at the top nav bar - I have read the entire decision and made the mistake that you had as well.
What you also continue to raise is the subject of blight - this ruling clearly allows for areas to be ...
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It was not the case to the majority opinion.
Again with the mistake stuff. Is it a mistake because I do not yet agree with you? And what if I never agree with you? 5 people, democrat and republican, much smarter than you or I about the law, disagree with you. Are they mistaken?
I said that I did not believe you were entirely correct in your statement:
Also, it looks as though the court did not break new ground in this decision but rather defaulted to several other cases for precedent.
which - I believe - is an accurate statement. Obviously they did since this a new ruling.
5 people, democrat and republican, much smarter than you or I about the law, disagree with you. Are they mistaken?
In this matter - yes - I believe they are. Judges never make mistakes? People are never wrongfully prosecuted, incarcerated, or worse?
This case set the precedent for any land to be claimed in the name of public use.
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Several cases were cited as precedent for their decision and the people did not present compelling evidence to the contrary.
The court did not break new ground on this one, so says the majority. They simply stated that local officials should decide these issues, rather than Federal courts. I vehemently agree with this one. I do not want some Federal Court in Dallas to decide what is and is not correct in my city. I want my city officials to be responsible and accountable for these decisions.
Back to my original post, I am for the principals of the 5th amendment depending...
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this case did not set the precedent, as you state, for any land to be claimed in the name of public interest.
You are mistaken.
I am for the principals of the 5th amendment depending on the scope of public need.
Public need has now been defined as a source of tax revenue. How can you support something - while also ignoring it?
Why don't you find us some pics of the houses and area in question?
Typical. I do hope you realize this case has repercussions beyond this case.
I have no issue with your viewpoint. I am not childish enough to sit here and say you are wrong because we don't agree. You, on the other hand...
The majority included the court's four more liberal justices. The key fifth vote was Justice Anthony Kennedy, a conservative at the court's ideological center. He said judges reviewing challenges to property seizures should presume that local officials acted reasonably - but that they should make sure that such seizures don't merely reflect favoritism toward developers.
I'm so sick of being treated like a piece of dirt. The pay here isn't good enough to go thru that everyday.
Frankly, they don't pay me enough for this sh*t!
disturbed1 said:
ya know, I'd say it even if my managers DID read the forums. I really didn't do anything to deserve this guy screamin at me. I asked for his wireless number so that maybe I could get him an upgrade and make a sale. That's good work from where I'm sittin. I'm just so fed up with being treated this way by bratty customers.
Frankly, they don't pay me enough for this sh*t!
Well theres a choice YOU do have. There are other jobs and careers out there where you will be more fulfilled Im sure. Wireless is a tough business as like car salesman you are in an industry with very low CS oints. Even Verizon and T Mobile....Only the best of the absolute worst when you really think about public perce...
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find a job you really like and you will make more money. Fear is no reason to live
The classic example of golden handcuffs. "I hate my job but I need the money and benifits". You can live with less. People all over the world do it every day. You do have a choice. If you have a family I suppose there are larger considerations and that does change things. thats why I tell many not to get married until they are totally satisfied in their work lives. Otherwise a life of quiet desperation is the future....thats sad indeed.
CingularSaveRep said:
I love it when customers call in to care and when asked for the wireless number they say "Well don't you have it on your screen there?" or something equally condescending. Like we would ask for the number again if we had it on hand. I wish just for one day people like that would be treated the same way by everyone they come in contact with.
Thats becasue your automated phone system has had them enter their number probably more than once while being bounced around. Call your own service line and see. Its not unreasonable after putting in 10 numbers, SS and zipcode a few times to become impatient when someone askes for the same EXACT information in this computerized automated world....
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It's sad the way people treat us poor cingy reps. Especially when we're actually tryin to help. Yesterday was wrought with those people, so far today's been better....here's hopin it stays that way.
Hope you're feeling better.
Yea I agree with the way we are treated. Its just wrong!!!
Missed you!!!
You guys have fun tonight, and enjoy your newly acquired legal status. π
I'll be in Raleigh again this weekend....and I'll be doin dirty, dirty things π