👿 Just when you were enjoying some of the unrestricted websites that havent been blocked, they blocked them. You people on the IT internet team for CINGULAR, can shove those sites were the sun dont shine. Some of the sites we used were really helpful, and when you werent taking stressful calls, they helped relieve the tension pretty good.Then one day I come to work and there blocked. What the F*** are we supposed to do now. One of my TLS told me we can review the cingular websites. What kind of **** is this, come on now, please. You think the IT team has stress, well I dont think so cause they sit at a compute all day and analyze STUFF!!! 😳 😳 😳 😳 😳 😳 😳 😳 . As convergys strives for customer service, they could give a S*** ...
(continues)
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AleqJun 21, 2005, 2:16 PM
Welcome to the real world of call centers, NOBODY gets to surf any more...
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IT;S NOT FAAAAAAAAIIIIIIIIIRRRRRRR!!! DAMN
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Just use your cell phone and buy an internet connection package 😕
I feel your pain - all to often - it seems employeers fail to realize how the mind works and that occasional diversions during work make people more productive instead of less productive.
Go figure.
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AleqJun 21, 2005, 2:20 PM
Dude, it could be worse--I've worked in places where the proxy server was so tight it wouldn't even allow access to parts of the company's own web site! Now THAT was embarrassing... 🙄
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You are experiencing what Legacy Orange call centers have been dealing with for years... If you had a site that was helpful for your JOB, then you can submit it to get opened up...
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deep breath...think of a waterfall...let all your troubles flow out of you....and violent tendencies 🙂
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SERENITY NOW, SERENITY NOW. I should start coming to work high or drunk or something 😕 😛 . THANKS BOYS!!
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Don't blame management, blame your co-workers for abusing the old system.
The demand for website blocking was created by employers trying to block employees from downloading viruses and inappropriate content.
I did not lock down my computers until it was first abused by employees. I trusted them until they repeatedly broke my trust. They gave me the reason, not the other way around.
You only need spend a day or two reloading system software because some moron needed a distraction.
Bring a book for your break.
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ill agree to that, my call center used to have completely customized computers....ill admit i was part of it (who wouldnt want a cool desktop picture) tho ill admit i never downloaded anything*sans said picture*, i know it was done
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My computers in the store I own now are not blocked, but I guarantee if one of my guys breaks my rule they will be locked down real quick.
I trust people until they give me a reason not to trust them. I may get burned more than others but I hope some loyalty will develop if I let them exercise good judgement rather than not let them try at all.
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They could have at least left us with cnn.org. there was no harm in going to that site. or alternet.org for that matter.
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Except that I am sure employees have been using it while on calls, etc. It is much easier for an employer to lock everything out when too many people abuse the system.
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a few bad apples but they didn't have to block the site. Whats next? they mute the microphones because some reps get nasty with customers?
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If you fellow co-workers don't have enough self control get upset at them.
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they're not here anymore lol
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they have a right to do what ever they want to do with their computer, that you use....if they block sites we need, the company suffers as well...and stuff we dont need, then its their choice
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well we know that, its just the princibality. they took CNN. better not have too much fun here, they'll take it too
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AleqJun 22, 2005, 3:38 PM
Hey, a couple of people from our call center were assing off in here and got the general forums blocked, that's why I'm pretty cagy about who and where I am and don't get all nutsoid in my posts... 🙄
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