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ATT during a state of emergency

PACWEST

Jan 8, 2010, 3:01 PM
So with the reports of ATT’s network problems in Vegas at CES and reports of the same problem at other conventions in Texas…and the network issues in NY and San Fran.
Isn’t it comforting to know that during a natural disaster or God forbid another terrorist attack, your call for help, your SMS “r u ok”, your attempt to check the news…ain’t going to happen!
Um, ATT you just asked the FCC to cut the landline cord. Well if you can’t even offer reliable service during non emergencies, just imagine what would happen during one? 😲
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Sigma1570

Jan 8, 2010, 3:57 PM
The issue with at&t network overloads at CES, SXSW, and other situations where 10's of thousands if not 100's of thousands of people in high densities updating their facebook status and watching tv on their phones has little corelation with how a network would perform during a natural disaster.

That being said. They still need work for those situations
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PACWEST

Jan 8, 2010, 4:34 PM

The issue with at&t network overloads at CES, SXSW, and other situations where 10's of thousands if not 100's of thousands of people in high densities updating their facebook status and watching tv on their phones has little corelation with how a network would perform during a natural disaster.

Um, I'm not to sure about that. 🤨
http://www.youtube.com/watch?v=ZgnvKTMoG_g&feature=p ... »
I suppose though if you were able to and or could switch your device to EDGE, you might fair better in one of these situations.
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Sigma1570

Jan 8, 2010, 4:54 PM
I can't watch youtube at work ☹️

Its true though. I never remember problems making calls/texting at events with large crowds until I got a 3g device and everyone and their dog got an iphone.
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attphonewhore

Jan 8, 2010, 5:33 PM
I had a similar problem on New Years morning between 12a and 4a where I had no 3g service do to a network overload in my area. I was able to turn 3g off and Edge worked just fine. My wife was unable to do the same tho because she has an iPhone 3g not a 3gs like I do. I believe AT&T needs to make all of their phones with the ability to turn off 3g for these situations until they can build a stronger 3g network.
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Sigma1570

Jan 8, 2010, 5:38 PM
That or atleast build some sort of software that automatically pushes the call/txt to edge when it is overloaded.
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kallcenterking

Jan 8, 2010, 6:05 PM
you can turn the 3g off on an iphone 3g 🤨
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skibum

Jan 8, 2010, 6:08 PM
my Girl friend has a 3G and she can turn off the 3G and just use EDGE.
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Jayshmay

Jan 8, 2010, 7:05 PM
ha, that's funny "everyone and their dog got an Iphone" 🤣
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Cellenator

Jan 8, 2010, 5:31 PM
Sigma1570 said:
little corelation with how a network would perform during a natural disaster.




You couldn't be more wrong.
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Sigma1570

Jan 8, 2010, 5:36 PM
Ok, explain to me how 60,000 people in a stadium is similar to a flood or an avalanche? Any cellular network is more likely to be effected by the natural disaster itself than the network traffic it would generate.

If I am wrong please tell me how...this just my theory.
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PACWEST

Jan 8, 2010, 10:34 PM
Sigma1570 said:
Ok, explain to me how 60,000 people in a stadium is similar to a flood or an avalanche? Any cellular network is more likely to be effected by the natural disaster itself than the network traffic it would generate.

If I am wrong please tell me how...this just my theory.

Are you kidding!
During any...major event what do people do (after they feel safe)? They start calling, texting, posting to news outlets, etc. And ATT currently can't handle this in densely populated areas as is.
And avalanche...what are you talking about? 😕 When was the last time an avalanche whipped out 60k people? Plus if you’re in the mountains you should know cellular will be hit or miss at best.
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Sigma1570

Jan 8, 2010, 11:35 PM
I'm not arguing that people don't call/text during an emergency. Its a little different though. The population density in most areas doesn't change on a daily basis. During a natural disaster it is most likely to lower since most people will leave areas where natural disasters occur. During an event like CES, SXSW, major sporting events, the population density of the area increases by insane amounts.

And your statement about an avalanche "whipping" out 60 k people I'm not sure what you are talking about there. Please clarify...also avalanches are a deadly issue where I live and there are 7 major resorts within 3o minutes of my store. Try having 10 miles of cars not being able to go anywhere because an avalanche left 6 feet of snow on the...
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Jayshmay

Jan 8, 2010, 6:57 PM
Don't you think it's safe to assume that ATT, among other carriers, have Cell On Wheels (COWs) at CES? To handle the extra load.
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Sigma1570

Jan 8, 2010, 7:51 PM
You'd think so wouldn't you.
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PACWEST

Jan 8, 2010, 10:27 PM
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Jayshmay

Jan 8, 2010, 10:33 PM
Yeah, I saw the video. Well, ATT does have a reputation for NOT being pro-active with their network.
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Jayshmay

Jan 8, 2010, 6:56 PM
I didn't hear about problem with ATT's network @ CES. I live in Las Vegas, though I don't live close to the convention center, I haven't been experiencing any problems. I'm even using my Nokia N95 as a wifi hotspot right now, no problems.
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Anxiovert

Jan 8, 2010, 9:01 PM
The day Michael Jackson died people with T-Mobile and Sprint were having problems too.. (I don't know anyone with Vz)
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CellStudent

Jan 9, 2010, 7:41 AM
All wireless providers are required to have software in place to handle TRUE emergencies, not just hype-overload from conventions like CES and SXSW.

The typical cell site is capable of operating on around 400 different frequencies simultaneously. only about 275 of these are actually used to process voice and data sessions. The rest are background channels that communicate with the handset administratively, i.e. a channel to process GPS info on 911 calls, a channel to communicate when a cell being used in a moving vehicle needs to hand off to another tower, etc.

Part of that management scheme is that there are ALWAYS extra channels left over for 911 call processing. Even when a cell site is "overloaded" there are still ~100 channel...
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PACWEST

Jan 9, 2010, 2:05 PM
Great, to bad you can't call 911 to see if family and friends are ok. 🤨
And having experienced not being able to get through after an earthquake,(and no, it didn't knock out power or any towers) I tend to wonder if your explanation is entirely true?
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MrGoofball

Jan 9, 2010, 4:52 PM
You do realize if there is an emergency all cell phone companies bust out the COWs to provide more coverage for the area/ substitute for down towers. So quit screaming we're screwed!!!! and remove your head from the oriface excremant comes out of.
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