Held hostage by Cellular One, can anybody help??
I am a current Cellular One customer, my contract ends on December 1, 2008. I have two lines, but one is no longer being used (she left me).
Anyways, I read in my contract that the early termination fee is 20.00 per month for each line, and it does not state a limit, so if I canceled now, I would get charged for at least 11 months at $20.00 per month on the partner line, which totals $220.00. Very ouch, considering AT&T charges 175.00.
Unless somebody knows how I can lessen the ETF on my partner line, I guess I will be riding out my contract with Cell One until December, 2008.
Anyways, I read in my contract that the early termination fee is 20.00 per month for each line, and it does not state a limit, so if I canceled now, I would get charged for at least 11 months at $20.00 per month on the partner line, which totals $220.00. Very ouch, considering AT&T charges 175.00.
Unless somebody knows how I can lessen the ETF on my partner line, I guess I will be riding out my contract with Cell One until December, 2008.
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you can port both lines over to at&t w/o penalty no etf's required and get a 30 day trial period the only thing is if you don't like at&t service you cant come back to cell one.
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I didn't want to go back.
SO, with the 30 day trial, if I don't like it. I could cancel both lines and only pay for the minutes and texting used?
SO, with the 30 day trial, if I don't like it. I could cancel both lines and only pay for the minutes and texting used?
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Yeah, your best bet would be to port both lines over to AT&T and they will not charge you the ETF. Then, if you don't want that partner line still, you can then terminate it, and at least it will be less than CellularOne.
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ride out the contract...at&t bought cellular one and eventually you will have at&t anyway so dont waste the money when your going to switch anyway
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I have actually submitted this to my area manager for an answer. A customer asked me this same question yesterday. I do know that you definitely cannot go back to Cell One, but I am waiting confirmation on the ETF and contract situation. It does seem like a loophole, but if I know AT&T like I think I do, they will find some way to make you pay the original Cell One ETF. I will post when I hear back from my manager.
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hardcorehavok said:
I have actually submitted this to my area manager for an answer. A customer asked me this same question yesterday. I do know that you definitely cannot go back to Cell One, but I am waiting confirmation on the ETF and contract situation. It does seem like a loophole, but if I know AT&T like I think I do, they will find some way to make you pay the original Cell One ETF. I will post when I hear back from my manager.
Thanks, I would like to know for sure before pursuing this further.
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No. However, I am now 99% positive that they can take advantage of the 30 policy. If AT&T won't let them switch back to Cell One, they have to let them cancel within the 30 days. Otherwise, they are going to face some serious issues (Lawsuits).
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shindig said:
ride out the contract...at&t bought cellular one and eventually you will have at&t anyway so dont waste the money when your going to switch anyway
I very well could do that.
I am kinda feeling like one of those pro athletes in the last year of their contract, and trying to negotiate a new deal, or wait it out and become a "free agent". 🤣
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Hey, so guess what I found out?
My dad got a call from a sales person and he told him that he would be able to sign up with AT&T and move his numbers from CellularOne and have a plan with AT&T and get phones with them and everything. Then comes today, and my dad gets the phones and they are actually CellularOne KRZRs and they actually extended his CellularOne contract by two years!!!!! My dad thought it was fishy that he also didn't get new AT&T SIM cards, due to the fact that AT&T phones probably wouldn't accept CellularOne SIMs.
Why are the sales people allowed to still do this???? CellularOne no longer exists, I thought!!!! Apparently it still does and they have the ability to still extend your contract and give you CellularOne ph...
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My dad got a call from a sales person and he told him that he would be able to sign up with AT&T and move his numbers from CellularOne and have a plan with AT&T and get phones with them and everything. Then comes today, and my dad gets the phones and they are actually CellularOne KRZRs and they actually extended his CellularOne contract by two years!!!!! My dad thought it was fishy that he also didn't get new AT&T SIM cards, due to the fact that AT&T phones probably wouldn't accept CellularOne SIMs.
Why are the sales people allowed to still do this???? CellularOne no longer exists, I thought!!!! Apparently it still does and they have the ability to still extend your contract and give you CellularOne ph...
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Our dealership just found out Friday that we can still upgrade Cell One customers to Cell One as long as we still have inventory. Personally, I do not offer this unless the customer asks specifically. Even then, I suggest AT&T instead. There is a great loophole with this though. Even though he just got new Cell One phones, he can STILL upgrade to AT&T! Every Cell One customer, no matter their contract length, can migrate to AT&T. You should tell your dad to go to an AT&T store and get new AT&T phones. Make sure they are AT&T before anything is made official. Then, you can still use the KRZRs and you will have new AT&T phones as well! Cell One's phones are unlocked so you can put the AT&T sim card in it and it will work. You will have to upda...
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Please excuse me while I change clothes, because that story scared the crap outta me.
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It's true. Cell One customers who have six months or less left on their contract can really make a killing by doing this.
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I am an at&t employee...after this merger closes...those who have cell one who wish to port thier numbers to at&t WILL NOT be charged an ETF according to what I am reading on our merger page...in order to upgrade your current cell one phones to at&t you do have to go to a at&t store...the merger is in progress but we are still operating as two carriers untill everything closes...at&t customers can go to a cell one store to upgrade if they are eligable...however the cell one stores might not be ready for this yet...due to training, and remodeling of stores...etc
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Huh? Where did that post come from? You are right. There is no ETF to switch from Cell One to AT&T, but the major loophole question is whether or not a Cell One customer can migrate to AT&T and then cancel within the 30 days without ETFs. I have been told that they CANNOT switch back to Cell One, but if they decide they do not like AT&T, can they cancel without fees? I am still waiting for an answer from my area manager.
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Excellent question, because I was wondering the exact same thing. If you switch over, I understand that means that you can't switch back but they should at least give you the 30 days to switch to another carrier without an ETF. I have no idea why they wouldn't allow that.
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Also another thing to ponder is, can you migrate from a CellOne postpaid plan to a AT&T prepaid plan?
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From what I understand, Cell One customers who migrate to AT&T CAN take advantage of the 30 day cancellation policy. As far as migrating to prepaid, you can do this, but if you are still under a Cell One contract, you WILL have to pay the ETFs.
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