At&t provides aid to Al qaeda (stupid paranoid cust)
here's how it went:
me: okay sir, so ill proceed with exchnaging your phone here
cust: okay dumb*ss, i dont want to send this deffective phone back
me: No need to be rude sir, but what we have here is an exchnage program and we do expect you to return a deffective phone to us if you process warranty with us
cust: no i dont want to, i have important information here. i dont want you to give this phone to al qaeda or to osama bin laden.
me: sir we are in no way connected to those entities and att does protedt the privacy of our customers so we do make sure that all of those information are deleted and disposed of properly
cust: no i dont want to get bombed here. i dont want my infomation sold to osama.
me: sir we dont sel...
(continues)
me: okay sir, so ill proceed with exchnaging your phone here
cust: okay dumb*ss, i dont want to send this deffective phone back
me: No need to be rude sir, but what we have here is an exchnage program and we do expect you to return a deffective phone to us if you process warranty with us
cust: no i dont want to, i have important information here. i dont want you to give this phone to al qaeda or to osama bin laden.
me: sir we are in no way connected to those entities and att does protedt the privacy of our customers so we do make sure that all of those information are deleted and disposed of properly
cust: no i dont want to get bombed here. i dont want my infomation sold to osama.
me: sir we dont sel...
(continues)
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That is hilarious!. I would love to be a fly on the wall at his house(not to see his wife) and see the craziness that goes on there. He could be a sitcom character. I'm showing this to the other guys in my store.
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Even though I work for a different carrier, I've had too similar incidents.
The first one was when I was fairly green to the industy, and a customer came in with issues with his phone, so I offered to exchange it for him, but was told that he didn't want and I quote "no dirty, wetback drug dealers phone. I don't need no slimey mexicans callin me lookin fer dope". I assured him that his refurbished phone would still have his old number, and would have a clean history, and told him to kindly leave the store if he wasn't happy with that.
I guess he wasn't.
The second time a customer didn't want to give up his exchanged phone because he was going to sue the manufacturer, and the service provider. I informed him that if he can get a ...
(continues)
The first one was when I was fairly green to the industy, and a customer came in with issues with his phone, so I offered to exchange it for him, but was told that he didn't want and I quote "no dirty, wetback drug dealers phone. I don't need no slimey mexicans callin me lookin fer dope". I assured him that his refurbished phone would still have his old number, and would have a clean history, and told him to kindly leave the store if he wasn't happy with that.
I guess he wasn't.
The second time a customer didn't want to give up his exchanged phone because he was going to sue the manufacturer, and the service provider. I informed him that if he can get a ...
(continues)
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I did have some kid return a d807 a few months back that had video of him and his hot girl friend going at it. I did clear the phone out but only after everyone in the store saw it. I didn't sell it to Al Queda though. 😁
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I'm too nice. The guys I work with were laughing their butts off. It was not well done.
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Not that your exchange with the person wasn't entertaining...but who doesn't have nude pics on their phone? LOL. You need to get out more man/wo-man.
Any who, like I just said the exchange was funny, but how come more people respond to these types of posts, or ones about ATT vs Verizon, but not helpful ones?
I know I have asked a few questions in the last few weeks regarding WM6 and GPS on newer phones without a decent response. Not saying its your fault, but hopefully since I responded to this post someone will read it.
Any who, like I just said the exchange was funny, but how come more people respond to these types of posts, or ones about ATT vs Verizon, but not helpful ones?
I know I have asked a few questions in the last few weeks regarding WM6 and GPS on newer phones without a decent response. Not saying its your fault, but hopefully since I responded to this post someone will read it.
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i do too as welll....lol, but i dont call other people perverts coz i know i am as well...lol, you would be a hippocrite to do that.
anyhoe, the reason why a lot of people reply to these type of posts is that because its entertaining...a lot of us here are working and bored to death with dealing about phones the whole day and trying to resolve every issues of our customers, its just a way of us phone workers of venting out and to staying sane....lol....and we cant vent our frustration on those stupid custs...so we only do it here, otherwise we'll get fired if we break up by not venting out...lol
but good luck with the gps and the wm6 thing... 😁
anyhoe, the reason why a lot of people reply to these type of posts is that because its entertaining...a lot of us here are working and bored to death with dealing about phones the whole day and trying to resolve every issues of our customers, its just a way of us phone workers of venting out and to staying sane....lol....and we cant vent our frustration on those stupid custs...so we only do it here, otherwise we'll get fired if we break up by not venting out...lol
but good luck with the gps and the wm6 thing... 😁
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Says who? I vent mine out on customers all the time whenever incompetence prevails. 😉
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.....waaaaahhh.....
if you haven't figured it out yet, this is NOT the website to ask intelligent questions.
I, myself, have had similar experienced where I needed some important information regarding a feature, to get nothing. The people on this site aren't tech geeks, they're service reps. It's probably safe to say most are in high school as well.
if you haven't figured it out yet, this is NOT the website to ask intelligent questions.
I, myself, have had similar experienced where I needed some important information regarding a feature, to get nothing. The people on this site aren't tech geeks, they're service reps. It's probably safe to say most are in high school as well.
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you should have said yes we are terroists and perverts. we have been watching your wife in the shower and you dont have to worry about us shes so ugly we figure your already being tortured. 😈
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