Reception in Pittsburgh
Hammer56z said:
I switched from Sprint to Cingular in December of 2004 in order to get GSM service and better reception. For over two years I have received excellent service. But within the last month, dropped calls and lost coverage have become the norm. I don't believe it is my phone because in talking with friends in the area I find they are experiencing the same problems. Does anyone know why AT&T service around the Pittsburgh area has degraded? My contract has expired and I'm looking for a new phone ... with any carrier.
contact customer care and tell them what you are experiencing and they will send out an updated over the air activation.
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Hammer56z said:
ok ... if service was fine as Cingular, why would a name change make a difference? Was equipment altered?
no, bad batches of updates were sent that effected the plmn selector.
I would estimate the area being used is within a 10 mile radius of Pittsburgh. Drop calls are occuring both east and west of the city limits.
You live in a bowl/valley area. Reception will be crap outside the bowl. Signal will bounce into the wall and not broadcast as far. As for it being good early on and now is poop which i fling. Well they do change tower configurations to lessen cost and to "grease the sqeeky wheel". Be a squeaky wheel and call your provider and demand a engineer look into this signal issue be sure to have specific areas of problem for them to check.
The Ninja part of me says:
Only Jesus and Mike Tyson get perfect reception. One can save your soul the other one may eat your soul. The Ninja also dislikes motorolas due to their emphasis on design and style and less on signal and userability. But the Ninja did see you ...
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It's your phone. Or quite possible your SIM card.
Whenever there is a sudden and lasting degradation in service in an area where you previously were experiencing a quality signal, it's rarely the network. Just ask yourself why such a thing would/could ever happen and you'll find that there is no logical answer.
I have been with AT&T in some form since 2003. First with AT&T Wireless, then with Cingular two months after the takeover, and now again with AT&T. Throughout my entire time with the company I have had nothing but quality service in and around Pittsburgh and Western PA.
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Good luck!
What I think it is and from what I have been told by Reps is that ATT is rolling out the 3G service in our market and will go live with it in October (they are saying the 15th). This in turn may be causing some of the outages or degraded service which we all have noticed.
I think it was something like 2005, back when they were converting the AT&T Wireless towers for integration purposes.
I didn't want to believe it either when CS told me it was my SIM and/or phone but they were right and they were prompt after I e-mailed them about the problem.