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Cingular kicked me off thier service! LOL!!!

GIREVIKS

Apr 27, 2007, 11:04 PM
I guess its my fault that my phone roams off of TMobile just about everywhere in Queen Creek Arizona because thier network is so poorly built out here. I just recieved a letter telling me I am being cancelled off thier network because of excessive roaming usage. Cingular is a freakin joke because you cant tell if your roaming off network, the phone always says Cingular regardless. Secondly, I live in zip code 85242 which is supposedly inside Cingulars coverage area so its not like I pulled one over on them and gave them a phony address just to get the service and then purposely use the phone off network. Cingular is a Bush League carrier and Im actually a little glad that I have to find another service provider.
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incognitoool

Apr 27, 2007, 11:11 PM
I'd go with t-mobile then. lol
it's better to at least stick with GSM.
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chainsaw

Apr 27, 2007, 11:36 PM
good for you bud! 😎
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nuckingfuts

Apr 28, 2007, 12:29 PM
I gree it sucks, but at least you are being given notice and enough time to port out
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renardlee

Apr 28, 2007, 12:50 PM
What do you mean Bush Leage????? 😳 😳 😳 😳 😳 😳,
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NoanswersonlyQs

Apr 28, 2007, 3:03 PM
So do they charge you an ETF? or do you have to pay that last bill?? this is high comedy basically what they told you is that it costs them more for your phone to roam than you pay them monthly how are they number 1 again??
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bojmir

Apr 28, 2007, 4:58 PM
This doesnt happen to all customers, only a very small percentage. Most carriers do it, and ALL carriers have verbage in their TOS describing off network usage.
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cingularslave

Apr 28, 2007, 6:04 PM
Since they gave me 30 days for me to sell their products i wish they would cancel my contract i have for their service. kinda stinks to keep a phone that i can't stand to even see the alpha tag on...
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MidnightDT

Apr 28, 2007, 6:45 PM
1-800-2-join-IN
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sangyup81

Apr 28, 2007, 6:46 PM
no don't do that
go to a store!
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renardlee

Apr 28, 2007, 10:26 PM
i'd rather join OUT
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THE BOX

Apr 28, 2007, 10:52 PM
I have alost of customers in a certain point in ohio where cingy and tmo have the same coverage area (share the same towers) I spoke with a tmo engineer and he said they have the towers cranked and it overlaps cingys towers causing EON . I got a customer that lived 2 miles from the cingy retail store and got a EON letter in this instance I recommend calling in and speaking with EON team They can block you from other carriers towers
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Anxiovert

Apr 28, 2007, 11:42 PM
I think there's more to the story than what I have read here. He could had asked customer service to put the 4EON (If I remember correctly) code on his account. This code will tell him when he's using a diff network...
About the T-Mobile thing, I really doubt that he would roam (especially in Arizona) with T-Mobile... More than likely he roams with whatever regional GSM network they have over there.
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