AT&T Forum (Phone Scoop)

Insurance update

Apr 1, 2007, 9:59 PM

Starting tommorrow the following handsets are eligible for Asurion insurance with Cingular:

Moto KRZR
Samsung Sync
Nokia E62
Moto V3i

This is good news. Be sure to call your customers who purchased these handsets with in the past 30 days.

Will

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thickjake

Apr 4, 2007, 11:02 AM

good post...

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westregcustcare

Apr 6, 2007, 11:49 AM

currently listing of ineligible and eligible phones for insurance not eligible>>>Blue network phones (DO NOT ENROLL)
Orange TDMA and Orange GAIT network phones (DO NOT ENROLL)
AUDIOVOX PPC4100 (DO NOT ENROLL)
BLACKBERRY - see RIM below (DO NOT ENROLL)
BMW MOT V60I (DO NOT ENROLL)
CINGULAR 3100 (DO NOT ENROLL)
CINGULAR 3125 (DO NOT ENROLL)
CINGULAR 8100 (DO NOT ENROLL)
CINGULAR 8100c (DO NOT ENROLL)
CINGULAR 8125 (DO NOT ENROLL)
CINGULAR 8500 (DO NOT ENROLL)
CINGULAR 8520 (DO NOT ENROLL)
CINGULAR 8525 (DO NOT ENROLL)
CINGULAR HERMES (DO NOT ENROLL)
CINGULAR STAR TREK (DO NOT ENROLL)
ERICSSON P800 (DO NOT ENROLL)
ERICSSON P900 (DO NOT ENROLL)
ERICSSON P910 (DO NOT ENROLL)
HP IPAQ 6320 (DO NOT ENROLL)
HP IP...
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AtTheMet

Apr 7, 2007, 12:53 PM

westregcustcare said:
currently listing of ineligible and eligible phones for insurance not eligible>>>Blue network phones (DO NOT ENROLL)
Orange TDMA and Orange GAIT network phones (DO NOT ENROLL)
AUDIOVOX PPC4100 (DO NOT ENROLL)
BLACKBERRY - see RIM below (DO NOT ENROLL)
BMW MOT V60I (DO NOT ENROLL)
CINGULAR 3100 (DO NOT ENROLL)
CINGULAR 3125 (DO NOT ENROLL)
CINGULAR 8100 (DO NOT ENROLL)
CINGULAR 8100c (DO NOT ENROLL)
CINGULAR 8125 (DO NOT ENROLL)
CINGULAR 8500 (DO NOT ENROLL)
CINGULAR 8520 (DO NOT ENROLL)
CINGULAR 8525 (DO NOT ENROLL)
CINGULAR HERMES (DO NOT ENROLL)
CINGULAR STAR TREK (DO NOT ENROLL)
ERICSSON P800 (DO NOT ENROLL)
ERICSSON P900 (DO NOT ENROLL)
ERICSSON P910 (DO NOT ENRO

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bojmir

Apr 7, 2007, 1:29 PM

how is that a violation when you can tell the customer which phones are eligible or ineligible?

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AtTheMet

Apr 8, 2007, 6:03 PM

bojmir said:
how is that a violation when you can tell the customer which phones are eligible or ineligible?

If you looked at the post thoroughly, there are future products also listed that may or may not launch with insurance availability. Read it again.

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johnnyslick

Apr 11, 2007, 5:11 AM

That's crazy. Y'all know that there are other companies that work with Asurion as well and who can insure pretty much every phone they carry, right?

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cingularccaregirl

Apr 11, 2007, 10:28 AM

Thanks for the info... I'll make sure CSP is updated! YAY! 😉

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mobilecsr

Apr 11, 2007, 10:34 AM

he copied it fr csp!!!!!! duh 😕

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AtTheMet

Apr 13, 2007, 1:10 PM

mobilecsr said:
he copied it fr csp!!!!!! duh 😕

If you look at the resolution from OLAM and CSP you will notice a major difference in the amonunts of information given...

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mobilecsr

Apr 13, 2007, 1:20 PM

The post from westregcustcare was copied from csp,hence the words used: "blue","orange" and of course "tdma". these are internal terms not used with our customers so they would not be posted on olam 🙂