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Question about transferring upgrade eligibility


Nov 22, 2012, 9:25 AM
I have a family plan with two lines. The primary line is eligible for a discounted upgrade at the end of December while the secondary line is already eligible. I plan to transfer the eligibility from the second line to the primary so I can upgrade now. My question is what happens to the upgrade discount on the primary line? Does it transfer to the second line? Also, might the NE2 discount still exist on the primary line, and if so is there a way to find out online? TIA

Nov 23, 2012, 12:25 AM
Verizon uses the word "transfer" in such a way that it often gets confused at the consumer end.

If line B has an upgrade, and line A wants a new phone, line A gets the new phone while line B gets the new contract agreement. Whatever pricing line B was eligible for is taken advantage of when line A gets the new phone.

A month later, line A finally comes up for upgrade. It also had it's last New Every Two discount of at least $30 off the upgrade (discounted) price. Since line B got the new contract, line A's original upgrade criteria never changed. In other words, you still have an upgrade with a NE2 discount.

The reality here is, the upgrade is never physically moved from line B to line A. There is no transfer of eligibility m...

Nov 23, 2012, 9:11 AM
Thanks for the detailed explanation. I never would have figured all that out 🙂

Nov 25, 2012, 9:58 PM
If you do this via My Verizon it actually does transfer the upgrade or basically switches them. It is that simple. In fact, once you transfer your upgrade to a line it actually shows the upgrade dates reversed before you proceed.

Nov 27, 2012, 2:08 PM
But I believe it's just for your eyes sake. If you back out they don't stay reversed. It's just showing you that to make it easier to understand, but in reality it's all being done systematically behind the scenes without moving any dates.

Nov 27, 2012, 10:01 PM
Exactly. Nothing is really transferred. If I transferred money from my account to your, the money sticks with you. With Verizon, as you said, nothing is really moved from one line to another if you back out of the process.

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