Can I send back a different phone using the Replacement Verizon Wireless
Sharkl11 said:
Lets take for example I received an Iphone replacement and send back a Droid x. What will happen and if they do charge me, how much? Usually replacements are for the same model, but I'm curious what will happen in the above scenario.
You will get screwed. When they ship out a warranty replacement, they put the serial number on your current device (the one being replaced) in a file. If that serial number doesn't come back to them, you get hosed.
If the rep on the phone upgraded you and actually sent an iPhone to replace a Droid X, you'd be fine. If you try to pull a con, you will get slapped for $200 to $500.
So make sure you rub the ESN off oh and when you call tech tell them that you are getting a white screen and the phone never powers fully on. It may be necessary to actually short the phone on purpose to re-create this effect. That will save you countless hours of Tier one trouble shooting with CSRs at non-corporate call centers.