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Im on my 5th tour!!

cellman09

Aug 5, 2009, 12:28 PM
I have now 4 tours replaced so I am on my 5th phone! I can hear everyone great people just can't hear me ! After the 30th phone call to verizon someone in Data Tech support told me it has to be an issue because of the allte/verizon merger! So I now see a light on the other end of the tunnel! I love this phone but at the same time I hate it ! But if it is a error on the network That will be fixed and I will be happy!!!! So if you are having any problems and you are in an area where they turned alltel into verizon this could be the problem!!!
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BeachSlapped

Aug 5, 2009, 1:05 PM
I'm sorry, but after exchanging the phone for the 3rd time I would had concluded that it was "The Network"
It's the network alright 🙄
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RottenApple83

Aug 5, 2009, 1:13 PM
my friend has verizon, and he has network problems too, but he is verizon, not alltel switch to verizon, its the "network"
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romm1313

Aug 5, 2009, 1:26 PM
I just signed on with Verizon and wish I could undo it. I'm literally siting on hold right not. It's been over an hour. They are charging me over 40 dollars more than they told me they would in the store. They're also not applying a discount they promised me in the store. I never thought a company could make me miss Sprint. Also, I didn't know that blackberry didn't have free customer service like the iPhone. Go with ATT.
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vzwinagent

Aug 5, 2009, 3:36 PM
If that's your first bill then it's normal. The first bill will have a partial month, full month, plus any applicable activation fees. Also the discounts aren't guaranteed to be applied right away. Sometimes it can take 1 to 2 billing cycles.

The second bill should reflect normal charges and not have pro-rations or activation fees.
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maverick96

Aug 5, 2009, 11:11 PM
My buddy bought the tour and the browser speed is absolutely HORRIBLE..This is in Chicago also not middle of nowhere....So much for Rev.A
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VZW611LA

Aug 5, 2009, 1:43 PM
Tell him to call in and get the Hybrid PRL.
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VZW611LA

Aug 5, 2009, 1:42 PM
Call Tech Support and get the Hybrid PRL. This should work. It will take 24 hours to get it on your phone. You can't do *228 anymore because it will mess it up.
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PING_GOLF

Aug 5, 2009, 3:52 PM
who cant do the *228?
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VZW611LA

Aug 5, 2009, 11:14 PM
If you get the Hybrid PRL, and you do *228, it will erase the Hybrid PRL and put the original one back on.
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