Blackberry 9530???
I just saw we have a blackberry 9530 global loaded. Anyone else see this. I don't have any other info except its in our systems.
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Its the thunder for sure, there are no other BB's with that call number. That seems a little early for that phone to be in the system tho.
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Well the pink curve has been in the screen I found it for the past month and now this appeared. I heard a co-worker talkin about it to a sup and I looked it up and there it was.
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its loaded in the section where you order ur replacement devices for advanced devices.
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Infocenter = internal system for VZW employees.
next thing you know you're gonna see customers complaining about WE SHOULD BE ABLE TO SEE EVERYTHING THAT THE EMPLYOEES SEE! EVEN INFOCENTER!
::while looking at a customer's account::
Customer - WHY IS MY CREDIT STATUS A "D"?! IT SHOULD BE AN "A"!!!!
Me - A D doesn't mean you have bad credit. This is why these screens are for our eyes only and not for customers. now get back behind the terminal instead of looking over my shoulder.
next thing you know you're gonna see customers complaining about WE SHOULD BE ABLE TO SEE EVERYTHING THAT THE EMPLYOEES SEE! EVEN INFOCENTER!
::while looking at a customer's account::
Customer - WHY IS MY CREDIT STATUS A "D"?! IT SHOULD BE AN "A"!!!!
Me - A D doesn't mean you have bad credit. This is why these screens are for our eyes only and not for customers. now get back behind the terminal instead of looking over my shoulder.
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I know what infocenter is. We have it too but its stripped down a little.
I actually had a customer ask me that the other day. 🤣 I told them to get to the other side of the counter.
I know that most of the information on it isn't supposed to go to customers. Just wish we had access to some of those things.
I actually had a customer ask me that the other day. 🤣 I told them to get to the other side of the counter.
I know that most of the information on it isn't supposed to go to customers. Just wish we had access to some of those things.
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