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Why does verizon argue with their intelligent customers

flow797

Dec 7, 2007, 12:09 AM
ok first off not all of verizons customers are intelligent...but I happen to be one of them, self proclaimed of couse.

anyways I got the xv6800 big reason why it has wi-fi and instead of paying an outrageous amount for their service i'm around wifi 90% of the day so I just use wi-fi, but i did want to block all data for the phone so i didn't, or my wife didn't use EVDO and rack up my bill.

so the rep argued with me for 15 minutes on the fact that if he blocked my data access it would block my wifi... I just kept telling him to do and I would be fine, but he didn't want me to call back and tell him that I needed him to reverse so I could use wifi...

why people why

first off the rep should know that sort of info, second if the cu...
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vzwcripplesphones

Dec 7, 2007, 1:22 AM
Well, let us start off by saying that just as there are some intelligent customers that are some intelligent sales reps.

You found one that was ignorant of his training, and I will not make excuses for him. But, painting with such a broad brush gets every one NO WHERE and fast.

The PDA plan is required if you are to get the data credit that goes with the phone. That is the hook, if not then you pay an additional $50-150 on top of the phone.

You don't want to pay the data charges and that is fine, you went with a wifi enabled phone and get your data that way.

When you find a good wireless sales rep, treat them like gold and they will return the favor.

To blocking the data, call the customer service number *611 on your ha...
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BeachSlapped

Dec 7, 2007, 8:37 AM
Im sorry, but if you're so smart first, you wouldnt have Vz, and second you wouldnt had bought the xv6800 🙄
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SystemShock

Dec 7, 2007, 10:12 AM
BeachSlapped said:
I'm sorry, but if I was so smart, first, I wouldnt have ATT, and second I wouldn't be trolling the VZW forum like a little punk all the time. 🙄

Fixed.
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VZWookiee

Dec 7, 2007, 10:18 AM
BeachSlapped said:
I'm just a stupid bitch and I have no life so this makes me wet to come over here and insult people.



Fixed again.
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SystemShock

Dec 7, 2007, 10:20 AM
VZWookiee said:
BeachSlapped said:
I'm just a stupid bitch and I have no life so this makes me wet to come over here and insult people.



Fixed again.

Ouch. No comment. 😁
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