Why? It's the truth... This used to happen to my bf all the time. I used to think he kept his phone off all the time. I'd call and go str8 to voicemail. One day I called the phone which was sitting in front of me with full signal. Same thing. Believe me, it's the network.

And let me guess your ATT phone is the best? 🙄

It's probably a pda thing I've heard others complaining about the same regarding voice mail and pda use. i have had verizon since Airtouch (ten years) and never had that problem!

It's no the network... the issue usually falls under the voicemail migration problems we've had. Anytime we update and migrate to a new voicemail system (hasn't been done in quite a while) we sometimes experience network tie ups with voicemail. Basically your phone has a message it's routing from here to asia because it isn't routed correctly. Call customer service, make them aware of the issue and they'll get the techies to straighten out the setting internally. They should be able to fix it.

My wife has AT&T & I have Verizon- this is her #1 complaint- late voicemails.

I actually had this problem - where calls would go directly to VM even though the phone was on. This used to happen when I had my old T720 some years ago. Basically, I had to call CS and they said that there were some settings that were incorrect on my account, which were forwarding all calls directly to VM instead of delivering them to the handset.

Once they made the changes and did a refresh or something to the account, I've never had a problem.

Thanks for the info. I only wished it happened every call that would be easier to track this doesn't happen everytime

are you on extended network when you get late stuff?

No according to VZW they gps my location and said I should have a strong signal and there should be no problems. This has been going on for months and I have had 2 different series of BB's. the guy I talked to in the data area told me that it could just be the BB's and how they get the signals. He said some phones are better than others. he said BB's were a PDA 1st then a phone?

They offered to switch me to a standard phone again trying out a Env Orange on tuesday after I get it. What a drop in phone features.

Not sure what to do. Family is upset I am not getting there calls. Other phones I have had worked at the same place the bb is not working at??

Maybe I should try a QM

With the National plans Mobile Web, Get It Now, and the # features are supposed to work on extended networks. I've never had an issue with voicemail notificatio on any networks. It's just a text message sent to your phone notifying it to display the voicemail indicator.

As of Nov 1, on the National Plans, the regular phones are supposed to be able to access the national enhanced data network, part of extended network. Before then they didn't. Ever notice you couldn't send or receive a pix msg while roaming? PDA's could, now other phones can. You're right, voicemail notification is just a special text, but it still didn't process off the network. Usually, on rare occasion it did seem to, as did pix msg, but it was the exception. It's a basic troubleshooting step that Customer Service knows to check before escallating to Voice Tier2.

See my problem is my wife called yesterday and called 4 times and left me messages. Phone never did anything. I have a signal and the indicator light shows signal? I get home and get killed on why I don't answer my phone. i call CS and the data people tell me it looks like it could be the network and the BB. This never happened on my standard phone non pda/bb.

Verizon said they would give me a Env and i can return this bb. I don't know what else to do but switch carriers and that is no gaurantee either.

See what i have been told by my family is that they call and it rings several times and then it goes to voice mail. I get no indication of a missed call or notification of voice mail so I would have no idea to check it. Plus that would be come a pain in the but to call every hour of the day. I just want it to work.

Ihave people who are in my small office that has sprint, us cellular, verizon, att and all there phones work it is just the they don't have a bb. Is it the network and I need to go some where else? I would love to keep my BB 8830 but I think I will have to swap with vzw for the env. Do you think if I went with the qm9 would I have the smae problem or should I try the BB pearl when it is out.

TGhe tech person thinks that the...
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Sounds like it's not the same issue with just a late notification. I'm going to venture we've done a warrenty exchange on the BB, right? And given your obvious frustration, I'll go out on a limb here and say it didn't help. If the phone doesn't show a missed call and is getting a good signal, then it is possibly a call delivery issue. It's not common but it happens. Is this happening everywhere or just at work? How often? Did we create a trouble ticket on it? Since other VZW phones are fine, it's not the tower, so we'll want to look at the line setup. If the problem is there, switching phones unlikely to help. Let's be sure it'll help before you walk away from a phone you seem to like.

If it rings and then goes to voicemail that means your phone either isnt getting the message that the call is coming in or the network is never finding the phone to give it the message. So could be a problem with the phone, could be a problem with your number. The fact that it is happening on the second phone makes me think it is something wrong with the number. My guess is you need a trouble ticket opened for the NRB to find out what is going wrong.

It is not normal for a BB getting a data connection to have a problem getting calls as it is in frequent communication with the network. On the other side, a BB with a blocked data connection has all sorts of problems.

The reason I was checking is because if he had a data block this is pretty normal.
Without the data block if your BB is having data connection problems it will cause problems getting calls. BBs that cant get a data connection for long enough will kind of go dorment so it wont get calls/text until you do something on the phone that causes network activity.

Well, Keep in mind that the goal of RIM in creating the Blackberry was to have a device capable of mobile email. What they've done is create an incredible email device that happens to have a phone attached. This MAY be the problem.. But you may need additional assistance. It may be that you have features which need to be refreshed in the switch. If this is the case then there's nothing we can do from this forum.

I guess i relie on a phone to much to tell me there is a voicemail or missed call. Never had to dial in or make a call on other phones to make sure the phones worked they just worked.

You may not have realized that you were doing this. Like I said if you stay in the same spot with your phone on for a few days your conection will become dormant. This is how it's been for at least the last 7 years on every carrier.